Maintenance Manual: Standard 360a Model Y (360y) Label Applicator
15
TROUBLESHOOTING CHART
but no cooling fan or
Power cord defective or unplugged Inspect and correct
AC Fuse Blown Determine cause and replace fuse
The power switch is on,
cooling fan is on but no
display
Display cable is not plugged into back of
applicator
Reconnect cable
Loss of 24 VDC Contact the factory
Defective cable Replace cable
Defective display Replace display
cooling fan is on, but
display is stuck at
Check for LEDs indicator lights on drive board Contact the factory
Label liner breaking
Labels are threaded incorrectly Check threading diagram, rethread as needed
Bad roll of labels
Replace label roll, contact label manufacturer Heavy die cuts in labels
Labels came with nicks in the side of the roll
Guide collars are causing nicks / damage to
label stock
Adjust guide collars to line up with unwind disk.
Ensure 1/64” gap between collar and liner
Adhesive build up on peel edge Clean peel edge surface
Peel bar tension spring too tight Release spring tension and apply only light tension
Label does not advance
when the applicator is
online, and jog is pressed
Nip roller not engaged against drive roller Inspect and correct
Drive belt is broken Replace belt
Lost key in drive pulley
Walk through slip clutch removal guide and
replace key in proper step. Reassemble drive
Label advances but does
not stop in the same
place every time or does
not stop in the right place
Label sensor needs setup
Refer to label sensor setup in the “Label Setup”
section of the manual
Label sensor not looking at a label
Move label sensor to ensure label path is in front of
sensor
Label sensor or fiber cable is damaged Replace label sensor
Nip roller is not engaged against drive roller Inspect and correct
Label length set wrong
Refer to label length setup in “Label Setup” section
of manual
Label stop set wrong
Refer to label stop setup in the “Label Setup”
section of the manual
Label liner is not winding
up
Rewind slip clutch needs tensioning or replaced
See “Slip Clutch Adjustment” in the maintenance
section of manual
One-way clutch bearing not working Replace rewind shaft assembly
Broken rewind belt Replace rewind belt