Datalogic DX8210 User Manual

Troubleshooting
276 DX8210 Barcode Scanner
207
In Beam
Sensor
Error
Error
The scanner has
an in-the-beam
sensor, which
provides timing
for the decod
-
ing of barcodes.
The scanner
monitors this
signal, and
posts this error
if the signal is
sporadic or
missing.
- The scanner
stops reading
barcodes.
- Put the scan-
ner in the test
mode to test its
ability to read the
barcode (see sec
-
tion “Diagnos-
tics | Read Test”
on page 176
).
This is an internal
failure and is not
field serviceable.

- Replace scanner.
211 PTP Error Error
Cannot syn-
chronize the
internal clock
using the PTP
(precision time
protocol) proto
-
col. This clock
sync pulse is
generated by
the controller
unit. It is used
to sync the read
data of all the
scanners in the
network with
the master unit.
LEDs flashing.
- Confirm that
all the scanners
are connected in
the chain.

- Use the scan-
ner test mode to
confirm that the
scanner can
statically read
-
ing a barcode
(see section
“Diagnostics |
Read Test” on
page 176
).
- Position a bar-
code on a box so
it faces the ques
-
tionable scan-
ner, and
dynamically test
the scanner.
- Replace faulty
scanner.
219
Fieldbus
Comm
Error
Error
Cannot commu-
nicate with the
fieldbus mod
-
ule.
- The host
loses commu
-
nication with
the scanner.
- Confirm that
the unit is not
communicating
with the Host.

- Confirm that
the fieldbus
parameters are
configured prop
-
erly (see section
“Fieldbus” on
page 116).
- Replace fieldbus
module.
Error
Code
Descrip-
tion
Sever-
ity
Explanation Symptom Troubleshooting Action required

Datalogic DX8210 Specifications

General

Brand	Datalogic
Model	DX8210
Category	Barcode Reader
Language	English