Evolis Avansia Service Manual

Service Manual_AVA1_ENG-20220922_I 53
Error Code
Item
Description
36-XX
Error Message
Remove Card: prtr
Outline
Secondary transfer assembly card jam error (multiple cards)
Detection Description
The printer detected multiple cards in the secondary transfer assembly.
Remedy
[Related parts]
• Harnesses from the Card Sensor (Reverse Assembly Outlet) (SN3) to the
Main board
• Harnesses from the Card Edging Sensor (Secondary Transfer
Assembly) (SN5
) to the Main board
• Harnesses from the Card Sensor (Ejection Assembly Left) (SN6) to the
Main board
• Card Sensor (Reverse Assembly Outlet) (SN3)
• Card Edging Sensor (Secondary Transfer Assembly) (SN5)
• Card Sensor (Ejection Assembly Left) (SN6)
• Main board
[Remedy]
⋅
Check the reaction of the following sensors in the sensor check
mode of the service mode (page 27). Card Sensor (Reverse
Assembly Outlet) (SN3
)
⋅
Card Edging Sensor (Secondary Transfer Assembly) (SN5
)
⋅
Card Sensor (Ejection Assembly Left) (SN6
)
1. Check/replace the related harness/cable, connector and parts.
37-XX
Error Message
Remove Card: prtr
Outline
Heat roller assembly card jam error
Detection Description
The printer detected a card jam in the heat roller assembly.
Remedy
[Related parts]
• Harnesses from the Card Edging Sensor (Secondary Transfer
Assembly) (SN5
) to the Main board
• Harnesses from the Card Feed Motor (Secondary Transfer Assembly)
(HB1
) to the Main board
• Card Edging Sensor (Secondary Transfer Assembly) (SN5)
• Card Feed Motor (Secondary Transfer Assembly) (HB1)
• Main board
[Remedy]
1. Check the reaction of the Card Edging Sensor (Secondary Transfer
Assembly) (SN5
) in the sensor check mode of the service mode (page
27). Check the reaction of the Card Feed Motor (Secondary Transfer
Assembly) (HB1
) in the action check mode of the service mode (page
27). If it is operating properly, clean the card feed roller.
2. Check/replace the related harness/cable, connector and parts.
38-XX
Error Message
Remove Card: fdr
Outline
Card supply assembly card jam error
Detection Description
The printer detected a card jam at the Card Sensor (Cleaning Assembly Inlet)
(SN24).
Remedy
[Related parts]
• Harnesses from the Card Sensor (Cleaning Assembly Inlet) (SN24) to
the Main board
• Harnesses from the Card Supply Motor (PM1) to the Main board
• Card Sensor (Cleaning Assembly Inlet) (SN24)
• Card Supply Motor (PM1)
• Main board
[Remedy]
1. Check the card position at the jam error occurrence. If the card is
delivered to the cleaning roller, the Card Feed Motor (Reverse
Assembly) (PM2) may indicate failure. Refer to error code 22-XX.
2. Check the reaction of the Card Sensor (Cleaning Assembly Inlet)
(SN24) in the sensor check mode (page 27
). Check the reaction of the
Card Supply Motor (PM1) in the action check mode of the service
mode (page 27). If it is operating properly, clean the card supply
roller.
3. Check/replace the related harness/cable, connector and parts.

Evolis Avansia Specifications

General

Color	Yes
Card size	85.6 x 53.98 mm
Card types	Polycarbonate, PVC, PVC Composite
Print technology	Dye-sublimation/Resin Thermal transfer
Print speed (color)	144 card/h
Card thickness (min)	0.76 mm
Duplex print speed (color)	96 card/h
Display	LCD
Lamination	-
Certification	CE, FCC, UL, IEC RoHS
Product color	Black, White
Internal memory	64 MB
Cable lock slot type	Kensington
Total input capacity	250 sheets
Wi-Fi	No
Security algorithms	IPSEC
Ethernet interface type	Fast Ethernet
Bundled software	cardPresso XXS
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	297 mm
Width	340 mm
Height	436 mm
Weight	20000 g