Evolis Avansia Service Manual

Service Manual_AVA1_ENG-20220922_I 54
Error Code
Item
Description
39-XX
Error Message
Remove Card: fdr
Outline
Card supply assembly card jam error
Detection Description
The printer detected a card jam at the Card Sensor (Cleaning Assembly Inlet)
(SN24) and the Card Sensor (Cleaning Assembly Outlet) (SN2).
Remedy
[Related parts]
• Harnesses from the Card Sensor (Cleaning Assembly Inlet) (SN24) to
the Main board
• Harnesses from the Card Sensor (Cleaning Assembly Outlet) (SN2) to
the Main board
• Harnesses from the Card Supply Motor (PM1) to the Main board
• Card Sensor (Cleaning Assembly Inlet) (SN24)
• Card Sensor (Cleaning Assembly Outlet) (SN2)
• Card Supply Motor (PM1)
• Main board
[Remedy]
1. Check the card position at the jam error occurrence. If the card is
delivered to the cleaning roller, the Card Feed Motor (Reverse
Assembly) (PM2
) may indicate failure. Refer to error code 22-XX.
2. Check the reaction of the Card Sensor (Cleaning Assembly Inlet)
(SN24) and the Card Sensor (Cleaning Assembly Outlet) (SN2
) in the
sensor check mode (page 27).
3. Check the reaction of the Card Supply Motor (PM1) in the action check
mode of the service mode (page 27). If it is operating properly, clean
the card supply roller.
4. Check/replace the related harness/cable, connector and parts.
3A-XX
Error Message
Remove Card: fdr
Outline
Card supply assembly card jam error
Detection Description
The printer detected a card jam at the Card Sensor (Cleaning Assembly
Outlet) (SN2).
Remedy
[Related parts]
• Harnesses from the Card Sensor (Cleaning Assembly Outlet) (SN2) to
the Main board
• Harnesses from the Card Feed Motor (Reverse Assembly) (PM2) to the
Main board
• Card Sensor (Cleaning Assembly Outlet) (SN2)
• Card Feed Motor (Reverse Assembly) (PM2)
• Main board
[Remedy]
1. Check the reaction of the Card Sensor (Cleaning Assembly Outlet)
(SN2
) in the sensor check mode
2. Check the reaction of the Card Feed Motor (Reverse Assembly) (PM2)
in the action check mode of the service mode (page 27). If it is
operating properly, clean the cleaning roller and card feed roller.
3. Check/replace the related harness/cable, connector and parts.
3B-XX
Error Message
Feeder Card Jam
Outline
Card supply assembly card delay jam error
Detection Description
The card did not reach the Card Sensor (Cleaning Assembly Inlet) (SN24).
Remedy
[Related parts]
• Harnesses from the Card Sensor (Cleaning Assembly Inlet) (SN24) to
the Main board
• Harnesses from the Card Supply Motor (PM1) to the Main board
• Card Sensor (Cleaning Assembly Inlet) (SN24)
• Card Supply Motor (PM1)
• Main board
[Remedy]
1. Check the reaction of the Card Sensor (Cleaning Assembly Inlet)
(SN24) in the sensor check mode (page 27
). Check the reaction of the
Card Supply Motor (PM1) in the action check mode of the service
mode (page 27). If it is operating properly, clean the card supply
roller.
2. Check/replace the related harness/cable, connector and parts.

Evolis Avansia Specifications

General

Color	Yes
Card size	85.6 x 53.98 mm
Card types	Polycarbonate, PVC, PVC Composite
Print technology	Dye-sublimation/Resin Thermal transfer
Print speed (color)	144 card/h
Card thickness (min)	0.76 mm
Duplex print speed (color)	96 card/h
Display	LCD
Lamination	-
Certification	CE, FCC, UL, IEC RoHS
Product color	Black, White
Internal memory	64 MB
Cable lock slot type	Kensington
Total input capacity	250 sheets
Wi-Fi	No
Security algorithms	IPSEC
Ethernet interface type	Fast Ethernet
Bundled software	cardPresso XXS
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	297 mm
Width	340 mm
Height	436 mm
Weight	20000 g