Evolis Avansia Service Manual

Service Manual_AVA1_ENG-20220922_I 55
Error Code
Item
Description
3C-XX
Error Message
Remove Card: fdr
Outline
Card double feeding jam error of the card supply assembly
Detection Description
The printer detected the card double feeding jam at the Card Sensor (Cleaning Assembly
Outlet) (SN2) during card feeding.
Remedy
[Related parts]
• Harnesses from the Card Sensor (Cleaning Assembly Outlet) (SN2) to the Main
board
• Harnesses from the Card Feed Motor (Reverse Assembly) (PM2) to the Main
board
• Card Sensor (Cleaning Assembly Outlet) (SN2)
• Card Feed Motor (Reverse Assembly) (PM2)
• Main board
[Remedy]
1. Check the gate width.
2. Check the reaction of the Card Sensor (Cleaning Assembly Outlet) (SN2) in the
sensor check mode (page 27).
3. Check the reaction of the Card Feed Motor (Reverse Assembly) (PM2) in the
action check mode of the service mode (page 27). If it is operating properly,
clean the cleaning roller and card feed roller.
4. Check/replace the related harness/cable, connector and parts.
3D-XX
Error Message
Remove Card: fdr
Outline
Card double feeding jam error of the card supply assembly
Detection Description
The printer detected the card double feeding jam at the Card Sensor (Cleaning Assembly
Inlet) (SN24) during card feeding.
Remedy
[Related parts]
• Harnesses from the Card Sensor (Cleaning Assembly Inlet) (SN24) to the Main
board
• Harnesses from the Card Supply Motor (PM1) to the Main board
• Card Sensor (Cleaning Assembly Inlet) (SN24
)
• Card Supply Motor (PM1)
• Main board
[Remedy]
1. Check the gate width.
2. Check the reaction of the Card Sensor (Cleaning Assembly Inlet) (SN24) in the
sensor check mode (page 27).
3. Check the reaction of the Card Supply Motor (PM1) in the action check mode of
the service mode (page 27). If it is operating properly, clean the card supply
roller.
4. Check/replace the related harness/cable, connector and parts.
3E-XX
Error Message
Remove Card:f dr
Outline
Card double feeding jam error of the card supply assembly
Detection Description
The printer detected the card double feeding jam at the Card Sensor (Cleaning Assembly
Inlet) (SN24) and the Card Sensor (Cleaning Assembly Outlet) (SN2) during card
feeding.
Remedy
[Related parts]
• Harnesses from the Card Sensor (Cleaning Assembly Inlet) (SN24) to the Main
board
• Harnesses from the Card Sensor (Cleaning Assembly Outlet) (SN2) to the Main
board
• Harnesses from the Card Supply Motor (PM1) to the Main board
• Harnesses from the Card Feed Motor (Reverse Assembly) (PM2) to the Main
board
• Card Sensor (Cleaning Assembly Inlet) (SN24)
• Card Sensor (Cleaning Assembly Outlet) (SN2)
• Card Supply Motor (PM1)
• Card Feed Motor (Reverse Assembly) (PM2)
• Main board
[Remedy]
1. Check the gate width.
2. Check the reaction of the Card Sensor (Cleaning Assembly Inlet) (SN24) and
the Card Sensor (Cleaning Assembly Outlet) (SN2) in the sensor check mode
(page 27).
3. Check the reaction of the Card Supply Motor (PM1) and the Card Feed Motor
(Re verse Assembly) (PM2) in the action check mode of the service mode
(page 27). If it is operating properly, clean the card supply roller, cleaning
roller and card feed roller.
4. Check/replace the related harness/cable, connector and parts.

Evolis Avansia Specifications

General

Color	Yes
Card size	85.6 x 53.98 mm
Card types	Polycarbonate, PVC, PVC Composite
Print technology	Dye-sublimation/Resin Thermal transfer
Print speed (color)	144 card/h
Card thickness (min)	0.76 mm
Duplex print speed (color)	96 card/h
Display	LCD
Lamination	-
Certification	CE, FCC, UL, IEC RoHS
Product color	Black, White
Internal memory	64 MB
Cable lock slot type	Kensington
Total input capacity	250 sheets
Wi-Fi	No
Security algorithms	IPSEC
Ethernet interface type	Fast Ethernet
Bundled software	cardPresso XXS
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	297 mm
Width	340 mm
Height	436 mm
Weight	20000 g