GE HealthCare CONFIDENTIAL
Direction 5936427, Rev. 1 LOGIQ Totus Basic Service Manual
7 - 6 Section 7-2 - Gathering Troubleshooting Data
7-2-4 Collecting a screen capture with logs (continued)
Double check the media that you made to ensure it contains the file. An example is
shown in Figure 7-2 "Example of Zipped Trouble Image and Logs File" on page 7-6.
Figure 7-2 Example of Zipped Trouble Image and Logs File
Figure 7-3 Contents of the Zipped Trouble Image and Logs File
Mark log files
If a customer is experiencing issues during operation, mark the issue by pressing Alt+1 or Alt+2 when
the event occurs. When Alt+1 or Alt+2 is pressed, a marker is placed in the log to aid analysis.
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