H3C UIS-Cell 3000 G3

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{ Update log entries record HDM firmware updates as well as their results.
• SDS log—Contains records collected by the Secure Diagnosis System (SDS) about events,
storage, configuration, and HDM throughout the lifecycle of the server.
You can view event and HDM logs in the HDM Web interface. For more information, see HDM online
help.
To view the SDS log, use either of the following methods:
• Download the SDS log to a local storage device, and then open the downloaded log file in FIST.
• Import the SDS log from HDM to FIST.
For information about downloading the SDS log, see HDM online help.
For information about viewing the SDS log by using FIST, see FIST online help.
Monitoring the temperature and humidity in the equipment
room
Use a hygrothermograph to monitor the temperature and humidity in the equipment room.
The temperature and humidity in the equipment room must meet the server requirements described
in "Appendix A Server specifications."
Examining cable connections
Verify that the cables and power cords are correctly connected.
Guidelines
• Do not use excessive force when connecting or disconnecting cables.
• Do not twist or stretch the cables.
• Organize the cables appropriately. For more information, see "Cabling guidelines."
Checklist
• The cable type is correct.
• The cables are correctly and firmly connected and the cable length is appropriate.
• The cables are in good condition and are not twisted or corroded at the connection point.
Technical support
If you encounter any complicated problems during daily maintenance or troubleshooting, contact
H3C Support.
Before contacting H3C Support, collect the following server information to facilitate troubleshooting:
• Log and sensor information:
{ Log information:
− Event logs.
− HDM audit logs and update logs.
− SDS logs.
For information about how to collect log information, see HDM online help.
{ Sensor information.
To collect the sensor information, you must log in to the HDM Web interface. For more
information, see HDM online help.