Honeywell touchpoint Pro Technical Handbook

POTENTIAL OPERATING ISSUES
Part. No. 2400M2501_6 Touchpoint Pro
150 Technical Handbook
Error
Code
Message
Possible Cause
Remedial Action
Sys
Fail
Relay
Sys
Fault
Relay
37
Ring communication failed -
please check proper ring
network wiring and try again.
There is an issue with
the ring network
connection
Refer to Chapter 19 Ring Communication
Errors.
1. If the error occurred during normal operation
(i.e. not configuration), check the Active Events
screen for details of the location of the
connection break.
2. Check the LEDs on each Ring Coupling
Module (RCM) in the system. The LED
indicates that data is being received, therefore
if an LED is not lit, there is a problem in the
preceding section of the ring network.
3. Check the cables and connections in the
area where the connection break fault is
indicated.
X
38
System interaction command
failed; please try again.
An error occurred
during the system
interaction
1. Retry the operation.
2. If the error has not cleared, if possible cycle
the power to the system.
3. If the problem persists, please contact your
local service representative.
39
Operation failed; wrong alarm
identifier.
———//———
————————//————————
40
Flash erase operation failed.
The CCB was unable
to erase a value from
the non-volatile
memory
1. Retry the operation.
2. If the error has not cleared, if possible cycle
the power to the system.
3. If the problem persists, please contact your
local service representative.
X
X
41
Not used.
—
—
42
Operation failed; maximum file
size exceeded.
An error occurred
during firmware /
software update or
configuration backup /
restore
1. Check that the correct file is being used for
the update / restore operation.
2. Retry the operation.
3. If still unsuccessful, on the front panel, press
the Accept and Reset buttons together for 10 s,
which will restart the COB.
4. Retry the operation.
5. If the error has not cleared, if possible cycle
the power to the system.
6. If the problem persists, please contact your
local service representative.
43
Operation failed; file ID
mismatch - firmware update
failed.
———//———
————————//————————
44
Operation failed; file block out of
sequence - firmware update
failed.
———//———
————————//————————
45
Operation failed; invalid file
block size - firmware update
failed.
———//———
————————//————————
46
Operation failed; CRC mismatch
- firmware update failed.
———//———
————————//————————
47
Firmware could not be applied -
firmware update failed.
———//———
————————//————————
48
Configuration restore operation
failed.
———//———
————————//————————

Honeywell touchpoint Pro Specifications

General

Brand	Honeywell
Model	touchpoint Pro
Category	Control Systems
Language	English