Table 11. LTO-5 Tape Drive Error Codes (continued)
Error Code Cause and Action
3 Firmware problem. The tape drive determined that a firmware error occurred.
Perform the following action:
v Collect a drive dump from one of the following:
Note: Do not force a new dump; the tape drive has already created one.
– Server’s host interface by using a device driver utility or system tool (for
instructions about reading a drive dump from tape, visit the Web at
http://www.ibm.com/storage/lto)
– Ultrium Tape Drive (copy and read a drive dump)
v Power the tape drive off and on, then retry the operation that produced the
error.
v If the problem persists, download new firmware and retry the operation.
v If the problem persists, send the drive dump that you collected to your IBM
Support Center.
The error code clears when you place the tape drive in maintenance mode.
4 Firmware or hardware problem. The tape drive determined that a firmware or
tape drive hardware failure occurred. Perform the following action:
v Collect a drive dump from one of the following:
Note: Do not force a new dump; the tape drive has already created one.
– Server’s host interface by using a device driver utility or system tool (for
instructions about reading a drive dump from tape, visit the Web at
http://www.ibm.com/storage/lto)
– Ultrium Tape Drive (copy and read a drive dump)
v Power the tape drive off and on, then retry the operation that produced the
error. The error code clears when you place the tape drive in maintenance
mode.
v If the problem persists, download new firmware and retry the operation; if
new firmware is not available, replace the drive.
5 Tape drive hardware problem. The drive determined that a tape path or
read/write error occurred. To prevent damage to the drive or tape, the tape
drive will not allow you to insert a cartridge if the current cartridge was
successfully ejected. The error code may clear when you cycle power to the
tape drive or place it in maintenance mode. If the problem persists, replace
the drive.
Note: Copy the drive dump to flash memory before returning the drive.
82 7226 Storage Device Enclosure Setup, Operator and Service Guide
To Next Page
Loading...
Need help?
General
