Table 11. LTO-5 Tape Drive Error Codes (continued)
Error Code Cause and Action
e Encryption Error. Displayed when the drive detects an error associated with a
encryption operation. If the problem occurred while the tape drive was
writing data to, or reading data from, tape:
1. Check the host application to ensure the host application is providing the
correct encryption key.
v Refer to the IBM Tape Device Drivers Encryption Support
documentation and the IBM LTO Ultrium Tape Drive SCSI Reference
documentation for the Sense Data returned for an encryption operation.
v Retry the encryption operation after the host application problems have
been resolved.
2. Check the operation of the tape drive by resetting the drive and running
POST.
v Refer to the error code displayed on the SCD if the drive reset and
POST fails.
v Retry the encryption operation if the drive reset and POST complete
without errors.
3. Check the media.
v Ensure the correct media is being used. Data encryption is supported
with LTO Ultrium 5 Data Cartridges only.
v Retry the encryption operation with the tape cartridge in another
encryption enabled drive. Replace the media if the problem repeats with
the same tape cartridge in multiple drives.
If the problem occurred while the tape drive was running POST or
diagnostics, replace the drive.
The error code clears with the first attempted write/read after the encryption
key is changed, or when the drive is placed in maintenance mode.
E Fiber Port offline. NOT SUPPORTED ON THIS DRIVE.
F Fiber Channel Error. NOT SUPPORTED ON THIS DRIVE.
P Write operation to a write protected cartridge has been attempted (this
includes any attempt to overwrite a WORM protected tape). Ensure the tape
cartridge is the correct media type. Writes to Ultrium-2 tape cartridges are not
supported in Ultrium-5 tape drives. If the tape cartridge is the correct media
type, check the write-protect switch on the cartridge. The drive will not write
to a write-protected cartridge. The error code clears when you remove the
tape cartridge or place the tape drive in maintenance mode.
Troubleshooting
This section describes problems you might encounter while operating the IBM
half-high LTO-5 tape drive, and provides suggestions for resolving those common
problems
Clean Indicator is On
When a C is displayed on the SCD, it indicates that the drive head is dirty and
needs cleaning. See “Cleaning the Tape Drive” on page 91 for information about
cleaning the LTO-5 tape drive.
86 7226 Storage Device Enclosure Setup, Operator and Service Guide
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