Tape Drive will not eject a Tape Cartridge
If the tape drive does not eject a cartridge when you press the eject button, do the
following:
1. Reset the tape drive. To reset the drive, press and hold the eject button for 20
seconds, until one or more LEDs begins to flash. In addition to resetting the
tape drive, this procedure clears any errors, and ejects any cartridge that is
inside the drive (unless a hardware error has occurred, and the drive is unable
to do so.)
Note: You may need to allow up to 2 minutes for the drive to rewind the tape
to the beginning before it can eject the cartridge.
2. a) Confirm that the drive is operating with latest-level firmware. Download
new firmware from the IBM web site, if needed.
3. If you are unable to eject the cartridge, contact your authorized IBM service
representative.
Fault LED is Flashing
A flashing Fault LED (
!
) indicates that a tape drive error has been detected. Do
the following:
1. Note which character is displayed in the SCD. Refer to the “Error Codes and
Messages” on page 81 for more information and take appropriate action for the
error indicated.
2. Confirm that your drive is operating with latest-level firmware. Download new
firmware from the IBM web site, if needed.
3. Perform the Drive SELF-TEST Procedure (see “Function Code 1: Run Drive
Diagnostics” on page 73.) This test is a good way to check the performance of
your LTO-5 tape drive, without impacting server operation.
The Fault LED is On Solid
The solid Fault LED indicates that the tape drive maximum operating temperature
has been exceeded. To protect your media, the drive automatically ejects the
current tape cartridge, and the drive must cool down before operation can resume.
Wait for the tape drive to cool down and for the Fault LED to turn off. After the
tape drive cools down, you can load a tape cartridge and restart your backup or
restore job. Confirm that the IBM server is in a cool, well-ventilated environment.
Tape Drive Does Not Accept a Cartridge
If the tape drive does not accept a cartridge, do the following:
1. Verify that the tape drive is not indicating an error state. If a character is
displayed on the SCD, refer to “Error Codes and Messages” on page 81 and
take appropriate action for the error indicated.
2. Inspect your tape cartridge. Verify that it is not damaged, and the leader pin is
correctly positioned inside the cartridge door. If needed, refer to the following
URL for tips on inspecting LTO tape cartridges:
http://www-1.ibm.com/support/docview.wss?uid=ssg1S1001388
3. Verify that you are attempting to load a compatible cartridge type. LTO-5
drives are write-compatible with Ultrium3, Ultrium4, and Ultrium5 media only.
Other cartridge types will automatically ejected by the drive, if a write
operation is attempted.
Chapter 6. Half High LTO-5 Tape Drive 87
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