Manually Removing a Half High LTO-5 Tape Cartridge
Notes:
1. The best solution for recovering data on a damaged cartridge is to send it to
IBM for professional data recovery.
2. Before using this procedure, you must have exhausted all other means of
removing the tape cartridge from the drive. Use this procedure only if you
cannot remove the tape cartridge by using any other means.
3. Determine from the customer if the cartridge contains critical customer data. If
the cartridge contains sensitive data that cannot leave the site, inform the
customer that certain failure conditions diagnostics will be performed to test
the drive for continued use.
4. The following removal procedures can destroy customer data! Use extreme
care when handling or removing the customer’s tape cartridges to minimize
tape damage and lost data.
5. DO NOT TOUCH the magnetic tape or tape path. Both are extremely sensitive
to the oil and salt from your skin. Use clean, lint-free gloves when working
around magnetic tape or the tape path components.
6. Electrostatic-sensitive components: Consider using an ESD Kit.
7. After you remove the tape cartridge, advise the customer to copy the data to
another cartridge and to remove this tape cartridge from service.
8. Do not use power tools or magnetic tools to perform this procedure.
9. To avoid contamination and electrostatic-discharge damage to the drive, never
touch the head or electronic components inside the drive.
10. If you cannot remove the cartridge from the drive using the following
procedures, contact your next level of support.
11. The cartridge will not eject automatically at the end of a mid-tape recovery.
Instead, the tape will be reloaded into the drive and may result in the loss of
data.
12. INTERNAL COMPONENTS OF THE DRIVE ARE DELICATE AND CAN
EASILY BE DAMAGED. EXERCISE EXTREME CAUTION WHEN
MANUALLY REMOVING A CARTRIDGE THAT WILL NOT EJECT AFTER
PRESSING THE UNLOAD BUTTON.
Attention: The procedure for manually removing a tape cartridge could damage
your tape cartridge, the tape drive , or both. Use this procedure only after you
have:
1. Turned the power to the 7226 Storage Enclosure off and on again to clear
potential hang conditions.
2. If available, issued a command from your host system command menu to
attempt to unload the cartridge.
3. Disconnected the 7226 Storage Enclosure from the system, and turned the
power to the 7226 Storage Enclosure on and off again several times.
4. Attempted an emergency eject of the cartridge by pressing and holding the
unload button for at least five seconds.
182 7226 Storage Device Enclosure Setup, Operator and Service Guide
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