Error Codes and Messages
If the drive detects a permanent error, it will display the error code on the SCD
and flash the Amber Fault LED (Green Ready LED will be Off).
v Make note of the SCD error code prior to removing a cartridge or clearing the
SCD error code.
v If an error occurred with a cartridge in the drive, push the Unload Button to
eject the cartridge.
v To clear the SCD error code and power cycle the drive, press the Unload Button
for ten seconds. A drive dump will be created.
Attention: If the drive detects a permanent error and displays an error code other
than 0 , it automatically performs a drive dump. If you force a drive dump, the
existing dump will be overwritten and data will be lost. After you force a drive
dump, do not turn off the power to the drive or you may lose the dump data.
Table 11. LTO-5 Tape Drive Error Codes
Error Code Cause and Action
0 No error occurred and no action is required. This code displays when
diagnostics have finished running and no error occurred.
Note: The Single-character Display is blank during normal operation of the
tape drive.
1 Temperature problem. The tape drive detected that the recommended
operating temperature was exceeded. Perform one or more of the following
actions:
v Ensure that the cooling fan is rotating and is quiet. If not, refer to your
enclosure documentation.
v Remove any blockage that prevents air from flowing freely through the tape
drive.
v Ensure that the operating temperature and airflow is within the specified
range.
Clear the error code by power cycling the tape drive or placing the drive in
Maintenance Mode. If the operating temperature and airflow are within the
specified range, and the problem persists, replace the drive.
2 Power problem. The tape drive detected that the externally supplied power is
outside the specified voltage limits (the tape drive is not operating). Perform
the following action:
v Ensure that the power connector is properly seated.
v Ensure that the proper dc voltages are being applied within the tolerances
allowed.
v If the proper voltages are not being applied, service the power supply.
v If the proper voltages are being applied, power off/on the tape drive to see
if the problem repeats.
v Replace the tape drive if the problem persists.
The error code clears when you place the tape drive in maintenance mode.
Chapter 6. Half High LTO-5 Tape Drive 81
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