19-14
Troubleshooting > Troubleshooting When Printing or Copying Image
Leading edge of the
paper becomes soiled in
duplex printing.
Are any of the following
conditions true?
• The margin at the trailing
edge of the 1st side (front
side) is 4 mm or less
• There is a large (at least 40
mm wide at the trailing edge)
image with high print
coverage at the trailing edge
of the 1st side (front side)
• The paper weight is light
(plain paper: 70 g/m
2
or less,
inkjet paper: 80g/m
2
or less).
• You are using paper of width
190 mm or less
• You are using short grain
paper
Adjust the amount of curling with
the decurl setting (main unit or
Inverter and Decurler Unit).
page 5-7
page 5-9
page 6-5
page 6-6
Change to thick paper. ―
Change the color table from the
printer driver.
―
In the System Menu, set
[EcoPrint] to [Off].
page 15-35
Set a larger margin on the
leading edge.
―
Print fainter colors in a high
coverage image at the leading
edge.
―
On paper with a width of 190
mm or less, use the combine
pages function to print the
pages on one large sheet of
paper, and then cut the paper.
―
If no improvement is seen,
change to new paper.
―
Image on the leading
edge of the paper is not
printed.
Have you performed head
cleaning or nozzle recovery?
Perform head cleaning or nozzle
cleaning according the image
quality.
Step 5 Perform
print head
cleaning.
Text bleeds. Have you checked the condition
and settings of paper or
originals?
Check the condition and
settings of paper or originals.
Step 2 Check the
condition and
setting of paper or
originals.
Have you performed head
cleaning or nozzle recovery?
Perform head cleaning or nozzle
cleaning according the image
quality.
Step 5 Perform
print head
cleaning.
Are there any color drift or
bleeding between adjacent
colors?
Perform color registration to
adjust color drift. At first, perform
[Color Registration - Auto]. If
the problem is not resolved,
perform [Color Registration -
Manual].
page 18-3
page 18-6
Are you using paper that is
prone to ink bleeding?
Change to recommended paper
type, do a sample print, and
check the image.
―
Symptom Checkpoints Corrective Actions Reference Page
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