Sensor (input) static jam service check
Action Yes No
Step 1
Check the input sensor area for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Go to step 2. Clear the paper path of
any media fragments.
Step 2
Check the jam access cover if it is blocking the input sensor.
Is it blocking the input sensor?
Replace the jam access
cover. See “Jam access
cover removal” on
page 182.
Go to step 3.
Step 3
Check the input sensor cable for proper connection.
Is it properly connected?
Go to step 4. Reseat the cable.
Step 4
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Input.
Does the sensor state on the control panel display change when it is
toggled?
Go to step 5. Replace the input
sensor. See “Duplex
sensor and input
sensor removal” on
page 194.
Step 5
Does the error remain?
Contact the next level
of support.
The problem is solved.
Sensor (input) early/late arriving service check
Action Yes No
Step 1
Check the paper source.
Is the paper from the MPF?
Go to step 2. Go to step 5.
Step 2
Check the MPF pick roller and separator pad for damage and
contamination.
Are they free of damage and contamination?
Go to step 3. Replace the MPF pick
roller and separator
pad. See “MPF pick
roller removal” on
page 181 and
“Separator pad
removal” on page
189.
4514-420, -430
Diagnostic information
53
To Next Page
Loading...
Need help?
General
