7.1 How to install the printer driver................................................85
7.1.1 Windows XP and Windows Vista ...........................................85
7.1.2 Windows 7........................................................................87
7.2 How to use the USB interface...................................................89
7.3 How to use the Ethernet interface.............................................89
7.3.1 Adding a TCP/IP port to a printer driver ................................90
7.3.2 Connecting the printer to a local area network .......................93
7.3.3 Direct Ethernet connection between the printer and the PC......95
8 Service ..................................................................................... 98
8.1 Maintenance and support.........................................................98
8.1.1 How to clean an ink cartridge ..............................................98
8.1.2 How to clean the pen board contacts .................................. 100
8.1.3 How to clean the service station......................................... 101
8.1.4 How to reset the printer.................................................... 103
8.2 Troubleshooting ................................................................... 104
8.2.1 The device cannot be turned on ......................................... 104
8.2.2 No or only very weak printout with new ink cartridges........... 105
8.2.3 Printed elements positioned incorrectly ............................... 105
8.2.4 White streak in printed text or graphics (in between cartridges)
105
8.2.5 The printed ink doesn’t dry on the substrate........................ 106
8.3 Error Messages .................................................................... 107
8.3.1 How to read an error message entry................................... 107
8.4 Warning Messages................................................................ 122
8.4.1 How to read a warning message entry ................................ 122
8.4.2 Additional Error Messages ................................................. 127
8.5 Technical Support................................................................. 131
9 Consumables and Accessories................................................ 132
9.1 Consumables....................................................................... 132
9.1.1 Standard inks for Neopost address printers.......................... 132
9.1.2 Cleaning Towels............................................................... 133
9.2 Accessoires.......................................................................... 134
9.2.1 Paper side guide ‘small’ .................................................... 134
9.2.2 Paper side guide ‘large’..................................................... 135
9.3 Accessory devices................................................................. 136
9.3.1 Neopost CS-800 conveyor................................................. 136
10 Technical Specifications ......................................................... 137
11 Appendix................................................................................ 139
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