265
Overview
Printhead error messages
The table below gives on overview of the printhead-related error codes.
[89]
Error
code
Description Customer action
4501 -
4509
Excessive leakage current
detected for head [1…9]
Printhead failing
Replace printed [1…9]
Replace the printhead by using the
wizard.
Note: Never re-insert a
printhead that has
caused this problem.
4551 -
4559
Head defective during printing Printhead is probably not placed
correctly. Remove and re-insert the
printhead at the original position.
Note: If the problem
persists you must replace
the printhead.
4571 -
4579
Head too hot during printing You can ignore this problem by
pushing the 'OK' button.
Note: If the problem
re-occurs after a short
time you must replace
the printhead.
4581 -
4589
Head [1….9] keeps heating Replace the printhead by using the
wizard.
4951 -
4959
WOM memory failure for head
[ 1……9]
Service warning only. No customer
intervention needed.
4961 -
4969
Heating of head [1……9] failed Continue printing until the message
'Replace printhead' displays on the
operator panel.
Then replace the printhead by using
the wizard.
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