Troubleshooting
- 331 -
Non Recommended Color Name
Toner
Please See HELP For Details
549, 550, 551,
552, 553, 554,
555, 556, 557,
614, 615, 616,
617, 620, 621,
622, 623
The toner cartridge of the displayed color is not optimal for this
machine. It is recommended to use the toner cartridge that is
optimal for this machine.
550, 554, 614, 620: Yellow;
551, 555, 615, 621: Magenta;
552, 556, 616, 622: Cyan;
549, 553, 557, 617, 623: Black
Paper Jam Occurred. Paper Jam
Number Place(s). Remove The
Paper
Please See HELP For Details
370, 371, 372,
380, 381, 382,
385, 390, 391,
392, 393, 394, 638
A paper jam has occurred.
Multiple sheets of paper remain inside this machine. When the
scroll button on the operator panel is pressed, the lamp for the
place where paper is jammed blinks. Remove all the paper
from where the lamp blinks.
For how to clear paper jams, see "When paper is
Please Change Paper In MPTray
Media Size
Media Type
Press OK To Start Printing. Please
660 The paper loaded in the MP tray does not match the paper you
are trying to print on. Check the paper settings of the
application you are trying to print from and the paper settings of
the MP tray, and match the paper settings.
Please Change Paper In Tray
Name
Confirm Media Size, Media Type
Is Set And Then Press OK. Please
661, 662, 663, 664 The paper loaded in the displayed tray does not match the
paper you are trying to print on. Check the paper settings of the
application you are trying to print from and the paper settings of
the tray, and match the paper settings.
661: Tray 1; 662: Tray 2; 663: Tray 3; 664: Tray 4
Printing Stopped Because Color
Name Image Drum End Of Life.
Replace With A New Color Name
Image Drum
Please See HELP For Details
680, 681, 682, 683 The printing has stopped because the image drum of the
displayed color has reached the end of its service life.
Please replace the image drum with a new one. To replace the
image drum, see "Replacing the image drum(P.303)".
680: Yellow; 681: Magenta; 682: Cyan; 683: Black
Non Recommended Belt Unit
Please See HELP For Details
688-01, 688-02,
The belt unit is not optimal for this machine. It is recommended
to use the belt unit that is optimal for this machine.
Belt Unit Not Installed
Please See HELP For Details
689 The belt unit is not properly installed.
Remove the belt unit and install it properly. To replace the belt
unit, see "Replacing the belt unit(P.308)".
Color Name Image Drum Is Not
Installed
Please See HELP For Details
694, 695, 696, 697 The image drum of the displayed color is not properly installed.
Please reinstall the image drum. To install the image drum, see
"Replacing the image drum(P.303)".
694: Yellow; 695: Magenta; 696: Cyan; 697: Black
Non Recommended Fuser Unit
Please See HELP For Details
698-01, 698-02,
698-03, 698-04,
The fuser unit is not optimal for this machine. It is
recommended to use the fuser unit that is optimal for this
Fuser Unit Not Installed
Please See HELP For Details
699 The fuser unit is not properly installed in this machine.
Please reinstall the fuser unit. To replace the fuser unit, see
"Replacing the fuser unit(P.310)".
Non Recommended Color Name
Image Drum
Please See HELP For Details
684, 685, 686,
687, 690, 691,
692, 693, 700,
701, 702, 703,
704, 705, 706, 707
The image drum of the displayed color is not optimal for this
machine. It is recommended to use the image drum that is
optimal for this machine.
684, 690, 700, 704: Yellow;
685, 691, 701, 705: Magenta;
686, 692, 702, 706: Cyan;
687, 693, 703, 707: Black
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