Oki C650 - Page 375

Troubleshooting
- 375 -
Symptom
Cause
Solution
Reference
Printing process does
not start.
An error is displayed. Check the error code and follow the on-screen
instructions.
Error message
list(P.327)
The LAN/USB cable is
not plugged in.
Firmly insert the LAN/USB cable. Connecting via
a wired
LAN(P.36)
There is a problem
with the LAN/USB
cable.
Use another LAN/USB cable. -
The LAN cable does
not meet the
specifications.
Please use the cable of Ethernet 10BASE-
T/100BASE-TX/1000Base specifications.
-
The USB cable does
not meet the
specifications.
Please use the USB cable enclosed with this
machine.
-
There may be a
problem with the print
function.
Press the scroll buttons on the operator panel
to select [Print Information] - [Configuration],
and print the configurations to check the
printing performance.
Printing the
menu map
(configuration)(
P.86)
The communication
protocol is disabled.
Press the scroll buttons on the operator panel
to select [Admin Setup] - [Network Setting] and
enable the communication protocol in use.
-
The printer driver is
not selected.
Open the "Devices and Printers". Right-click on
the icon of this machine, and select "Set as
Default Printer".
How to open
the printer
folder(P.140)
The output port of
printer driver is
incorrect.
Specify the output port to connect the
LAN/USB cable.
-
Nothing is displayed. This machine is in the
sleep mode.
Check that «POWER SAVE» is blinking, and
press «POWER SAVE» to start this machine.
-
The print data is not
sent.
The LAN/USB cable is
broken.
Connect with a new cable. -
The PC has timed out. Increase the length of timeout in port settings
of the PC.
-
An abnormal sound is
heard.
This machine is tilted.
Install it on a stable and flat surface.
-
Paper dust or foreign
objects are left inside
this machine.
Check the inside of this machine and remove
the object if any.
-
The output tray is
open.
Close the output tray. -
A resonant sound is
heard.
While the temperature
inside this machine is
rising, printing is done
on narrow or thick
paper.
This is not a fault with this machine. Use it as it
is.
-
Printing does not start
immediately.
This machine is
warming up for
recovering from the
power save mode or
sleep mode.
Extend the time that will elapse before the
power save mode or sleep mode is entered by
the following procedure.
Press the scroll buttons on the operator panel
to select [Power Save Time] or [Sleep Time]
from [Menus] - [System Adjust].
Setting the
power save
function(P.98)