Table of Contents
Polycom, Inc i
Table of Contents
First Time Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Workstation Requirements ...................................................................................................1-1
Required IT Infrastructure ....................................................................................................1-2
DNS ..................................................................................................................................1-2
NTP Servers .....................................................................................................................1-2
Certificate Authority Server .......................................................................................... 1-2
RealPresence® Collaboration Server (RMX) Hardware ...................................................1-3
Installation and Configuration .............................................................................................1-3
Procedure 1: Hardware Installation and Setup .................................................................. 1-4
Installing the Telescopic Rail Runners on the Rack ................................................... 1-5
Telescopic Rail Runners Accessory Kit ............................................................... 1-5
Telescopic Rail Runner Assembly ........................................................................ 1-6
Installing the RealPresence Collaboration Server (RMX) 1500 ................................ 1-9
Optional. Installing the RTM ISDN 1500 Card on the RMX 1500 ................... 1-9
Mounting the RMX 1500 in a Rack ....................................................................1-10
Connecting Cables to the RMX 1500 ..................................................................1-12
Installing the RealPresence Collaboration Server (RMX) 2000 .............................. 1-13
Optional. Installing the RTM ISDN Card on the RMX 2000 .......................... 1-13
Mounting the RMX 2000 in a Rack ....................................................................1-14
Connecting Cables to the RMX 2000 ..................................................................1-15
Installing the RealPresence Collaboration Server (RMX) 4000 .............................. 1-16
Optional. Installing the RTM ISDN Card on the RMX 4000 .......................... 1-16
Mounting the RMX 4000 in a Rack ....................................................................1-17
Connecting the RMX 4000 to the Power Sources ............................................. 1-18
Connecting Cables to the RMX 4000 ..................................................................1-20
Procedure 2: Gather Network Equipment and Address Information ..........................1-21
IP Services ...................................................................................................................... 1-21
Management Network ......................................................................................... 1-21
Signaling Network ............................................................................................... 1-21
IP Network Services Required Information ..................................................... 1-21
ISDN/PSTN Services ................................................................................................... 1-22
Procedure 3: First Entry Configuration ............................................................................. 1-23
Product Registration ....................................................................................................1-23
Obtaining the Activation Key ............................................................................. 1-23
First-time Power-up and Connection to MCU ......................................................... 1-23
Configuring the workstation for direct connection ......................................... 1-23
Connecting to the Default Management Network .......................................... 1-26
Product Activation ............................................................................................... 1-28
Modifying the Signaling Network Service and ISDN/PSTN Network Service
Settings ........................................................................................................................... 1-29
Fast Configuration Wizard .................................................................................. 1-29
Procedure 4: Enable Ultra Secure Mode ........................................................................... 1-42
Connecting to the RMX .......................................................................................1-42