Polycom 1500 - Page 5

Table of Contents
Polycom, Inc iii
H.323 Participants .................................................................................................2-22
Entry Queue Access ..................................................................................................... 2-23
H.323 Participants .................................................................................................2-23
ISDN and PSTN Participants .............................................................................. 2-24
Dial-out Participants .................................................................................................... 2-24
Text Indication in the Video Layout .................................................................................. 2-24
Endpoint Names ................................................................................................... 2-24
Text Indication ...................................................................................................... 2-26
Transparent Endpoint Names ............................................................................ 2-26
Monitoring Ongoing Conferences ..................................................................................... 2-27
Operation Selection ...................................................................................................... 2-27
Multi Selection ...................................................................................................... 2-27
Conference Level Monitoring ..................................................................................... 2-28
Participant Level Monitoring ...................................................................................... 2-30
Participant Connection Monitoring ................................................................... 2-30
Operations Performed During On Going Conferences .................................................. 2-33
Conference Level operations ...................................................................................... 2-33
Changing the Duration of a Conference ...........................................................2-33
Adding Participants from the Address Book ................................................... 2-34
Saving an Ongoing Conference as a Template .................................................2-34
Changing the Video Layout of a Conference ................................................... 2-35
Video Forcing ........................................................................................................ 2-36
Enabling and Disabling Video Clarity™ ........................................................... 2-37
Participant Level Operations ...................................................................................... 2-38
Personal Layout Control with the RMX Web Client .......................................2-39
Personal Layout Selection with Click&View .................................................... 2-41
Conference Control Using DTMF Codes .................................................................. 2-42
Installing RMX Manager for Secure Communication Mode . . . . . . . . . . . . . . 3-1
Using an Internal Certificate Authority ..............................................................3-6
Restoring the RealPresence® Collaboration Server (RMX®)
1500/2000/4000 Using the USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Operations Performed Using a USB Device ....................................................................... 4-2
Restore to Default (Normal) Security Mode ............................................................... 4-2
Comprehensive Restore to Factory Defaults ..............................................................4-3
Performing a Comprehensive Restore to Factory Defaults ..............................4-3
Emergency CRL (Certificate Revocation List) Update ............................................ 4-10
Deploying a Polycom RMX™ Serial Gateway S4GW . . . . . . . . . . . . . . . . . . . 5-1
Network Infrastructure .........................................................................................................5-1
Single Serial Gateway .................................................................................................... 5-1
Multiple Serial Gateways .............................................................................................. 5-2
Guidelines ................................................................................................................ 5-2
Configuring the RMX - Serial Gateway Connection ......................................................... 5-3
Procedure 1: Initial Setup of the Serial Gateway ....................................................... 5-4
Procedure 2: Configure a Network Service on the RMX for each of the Serial
Gateways and Connect the Serial Gateways to the RMX ......................................... 5-8
Management of Serial Gateways ........................................................................ 5-12
Testing ............................................................................................................................ 5-13