1.
Check that labels are loaded correctly.
2.
Check that the Media > Image > Label Length (or sent by
the host computer)
agrees with the length of the media
installed. Although
gaps, holes, notches, or black marks
are used to establish
the Top-of-Form position, a larger
page length will override
the gap and skip a page or more
if Media > Image > Clip Page is set to Disable. Set Label
Length to match the media being used.
3.
Check that the printer is optimized to detect the type of
media installed. Perform Auto Calibrate for gapped and
black mark media. (See Running Auto Calibrate page
38)
4.
Adjust the media sensor horizontally to detect gaps, holes,
notches, or narrow width black marks. (See Z-axis
Mechanism Adjustment Screw on page 33.)
5.
If the problem persists, run the Media Profile printout to
see if the label length indicators are being sensed.
6.
Run Manual Calibrate. (See Running Manual Calibrate
page 42.)
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