300
H Customer Support
Printronix Customer Support Center
IMPORTANT Please have the following information available prior to calling the
Printronix
Customer Support Center:
• Model number
• Serial number (located on the back of the printer)
• Installed options (i.e., interface and host type if applicable to the problem)
• Configuration printout: Printing a Configuration page 51
• Is the problem with a new install or an existing printer?
• Description of the problem (be specific)
• Good and bad samples that clearly show the problem (faxing or emailing
of
these samples may be required)
Printronix Auto ID Support: http://PrintronixAutoID.com/support/
Printronix Auto ID Consumables: http://PrintronixAutoID.com/products/consumables/