Jam 12 Not Used
Jam 13 Not Used
Jam 14 Carriage Jam
Message
Paper Misfeed
Open the Top Cover and press the Form Feed key to remove the paper.
If this does not work or pieces of paper still remain then manually remove it from the
top of the machine.
Also check paper is set correctly in all the paper source trays
Cause The carriage failed to reach its target position within the prescribed time.
Details An obstruction is blocking movement of the carriage unit.
Action 1
• Open the top cover.
•
Turn the paper feed wheel on the left side of the printer to feed out any remaining
paper.
• Check around the carriage unit for paper scraps or any other type of obstruction.
• Make sure that the paper cassette and bypass tray are set correctly.
Action 2
• Clean the horizontal encoder strip.
•
Replace horizontal encoder strip.
• Replace the horizontal encoder sensor.
• Check maintenance unit, replace if necessary.
• Replace carriage unit.
Jam 15 Not Used
Jam 16 Carriage Unit Homing Failure
Message
Paper Misfeed
Open the Top Cover and press the Form Feed key to remove the paper.
If this does not work or pieces of paper still remain then manually remove it from the
top of the machine.
Also check paper is set correctly in all the paper source trays.
Cause Something is blocking the movement of the carriage unit.
6. Troubleshooting
232
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