Branch
Sensor
Jammed paper location
2nd TE T-2 T-3
-13 On --- On On
1. The paper is jammed at the 2nd registration sensor. It
is not located at the trailing edge sensor.
1.
The paper is jammed in between the Tray 2 relay
sensor and trailing edge sensor. It is also located in
the Tray 3 relay sensor.
-14 --- On On On
The paper is jammed in between the trailing edge sensor
and 2nd registration sensor.
If "JAM24-14" appears, the paper's trailing edge is
remaining in Tray 3.
-15 On On On On
The paper is jammed in the entire paper path between
Tray 3 and the 2nd registration sensor.
Status Monitor Messages
Bypass Tray Not Detected (J028/J029/J035)
The bypass tray unit is not mounted correctly. Mount it correctly.
Cannot recover error page(s)
The machine has failed to print some pages when it resumed printing of a job after recovering from
an error. Cancel the job or print rest of the pages by Form Feed.
Cartridge/Print-head Tank Empty
One or more ink cartridges empty.
•
Check the operation panel display. You will see "Ink Depleted" displayed over the indicator of
the cartridge that is almost empty.
• The ink cartridge and the ink tank inside the printer head are both empty. The printer cannot
be used until the empty cartridge has been replaced.
Cover Open
Any of the following covers is open.
• Top cover
• Machine rear cover (J027 only)
• Tray 2 rear cover (J028/J029/J035)
• Tray 3 rear cover (J028/J029/J035)
1. Check the covers.
Error Codes
241
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