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Aficio SG 3100DN
Ricoh Aficio SG 3100DN User Manual
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Port Cover
1.
Pressing the tab [A], detach the port cover [B].
When you detach the left cover, detach the port cover in advance.
Left Cover
Preparation:
•
Duplex unit (J028 /J029/J035) (
page 48).
•
Port cover (
page 55).
•
Rear cover (
page 51 "Rear Cover, Top Cover").
•
Top cover (
page 51 "Rear Cover, Top Cover").
1.
Two screws (
x 2).
Common Procedures
55
56
58
Table of Contents
Table of Contents
12
Safety Instructions, Conventions
3
Responsibilities of the Customer Engineer
3
Before Installation, Maintenance
4
Installation, Disassembly, and Adjustments
5
Special Tools
5
Power
4
Shipping and Moving the Machine
4
During Maintenance
5
General
5
Safety Devices
5
Organic Cleaners
6
Power Plug and Power Cord
6
After Installation Servicing
7
Disposal of Used Items
7
Points to Confirm with Operators
7
Safety Instructions for Batteries
8
Safety Instructions for Ink Cartridges
8
Accidental Exposure to Ink
8
Handling and Storing Ink Cartridges
8
Ink Cartridge Disposal
8
Conventions Used in this Manual
9
Symbols and Abbreviations
9
Machine Names
10
Warnings, Cautions, Notes
10
Trademarks
11
Table of Contents
12
Product Information
19
Specifications
19
Overview
20
Before You Begin
20
What this Manual Contains
20
Print Cartridges
22
Printer Models and Options
22
Ink Collector Unit
23
Main Machine
24
Front View
24
Left View
25
Rear View
25
Options
26
Installation
27
Preparation
27
Environment
27
Choosing a Location
27
Minimum Space Requirements
28
Power Source
29
Using the Operation Panel
30
Key Summary Table
31
Printer Display Summary
32
Operation Panel: Cartridge Replacement Indicator
32
Operation Panel: Waste Ink Full Indicator
33
Display Menu Summary
34
User Menu Mode
34
Access to Menus During an Error
40
Installation
41
Important Information
42
Checklist before Moving the Printer
42
Taping Positions During the Machine Transport
42
If the Printer Is Not Used Frequently
43
Preventive Maintenance
45
PM Table
45
Service Call Procedures
45
Replacement and Adjustment
47
Before Replacing Parts
47
Removal Table
47
Required Tools
49
Common Procedures
50
Simple Removals
50
Duplex Unit (J028/J029/J035)
50
Ink Collector Unit
50
Covers
52
Cover Names
52
Order of Cover Removal
53
Rear Cover, Top Cover
53
Right Cover
55
Right Front Cover
55
Left Cover
57
Port Cover
57
Canopy Cover
58
Front Cover, Operation Panel Board
58
Re-Assembly
60
Unlocking, Moving the Carriage
64
Maintenance Unit, Right Ink Sump
66
Maintenance Unit
66
Right Ink Sump
69
Encoders
71
Vertical Encoder Wheel
71
Horizontal Encoder Strip
73
Reinstallation
75
Vertical Encoder Wheel Protection Cover (J035 Only)
76
Reinstallation of the Vertical Encoder Wheel Protection Cover
79
Boards
80
Psu
80
Hvps
81
Printer Engine CTL Board
83
Before Replacement
83
CTL Board Replacement
84
After Replacement
85
Wireless LAN Board (J029 Only)
88
Motors
91
Horizontal Motor
91
Vertical Motor
93
Fan, Fan Bracket
95
Clutches
97
Feed Clutch
97
Re-Installation
98
Transport Belt
99
Transport Belt, Charge Roller, Pressure Plate, Pressure Rollers
99
Sensors, Switches
103
Vertical Encoder Sensor
103
Ink Level Sensor
104
1St Registration Sensor
106
2Nd Registration Sensor
108
Air Purge Detection Switch
109
Top Cover Switch
111
Right Front Cover Switch
112
Temperature/Humidity Sensor
114
Trailing Edge Sensor
114
Paper End Sensor
115
Duplex Unit Set/Cover Open Switch
115
Bypass Drawer Connector
117
Drive Switching Module and Ink Tube Guide
120
Drive Switching Module
120
Ink Tube Guide
122
Rollers
123
Paper Feed Roller (J027/J028/J029)
123
Re-Installation
126
Paper Feed Roller (J035)
126
Re-Installation
129
Connecting Rollers
129
Carriage Unit
130
Replacing the Carriage Unit
132
Accessories
132
Preparation
132
Re-Installation
135
After Replacing the Carriage
137
Print Head Cleaning and Adjustment
139
Preparing for Test Printing
139
Nozzle Check
139
Nozzle Check Pattern
139
Color Demo Print
140
Print Head Cleaning
141
Print Head Flushing
142
Adjust Paper Feed
143
Head Position
145
Registration
146
Cleaning
149
Maintenance Unit Cleaning
149
Connecting Rollers Cleaning
150
Transport Belt Cleaning
151
Friction Pad Cleaning
152
Horizontal Encoder Strip Cleaning
154
Cleaning Procedure
154
Horizontal Encoder Sensor Cleaning
156
Vertical Encoder Wheel Cleaning
157
Refurbishing
159
Swap and Repair Flow
159
Before Shipping from Customer Site to Repair Center
159
What You Need
160
Refurbishing Flow
160
Purging
161
Clean the Machine
162
System Maintenance Reference
163
Service Program Mode
163
SP Mode Service Tables
164
SP Table Key
164
Sp3-XXX
165
Reset and Restoration Settings
165
Maintenance, Replacement
166
Sp5-XXX
166
Input Check: Sensors
166
Input Check: Temperature and Humidity
167
Input Check: Air
168
Input Check: Ink Cartridge Set Sensors
168
Input Check: Ink Cartridge Levels
169
Print an Engine Maintenance Summary
169
Sp7-XXX
169
Display Count: Machine Total
169
Date Display SC Log
170
Display Count: User Cleaning
170
Display Count: User Flushing
170
Display Jam Log
171
Display Total Count: Jam Log
171
Display Total Count: SC Log
171
Status Reports
173
Page Counter
174
Config. List
176
Service Summary
178
Engine Summary Chart
179
Firmware Updates
183
Operating Environment and Other Requirements
183
Update Cautions
183
Firmware Update Operating Instructions
184
Bidirectional-Enabled
185
Bidirectional-Disabled
187
Troubleshooting
191
Troubleshooting Guide
191
Image Problems
191
Basic Check Points and Specifications
191
Problems and Solutions
193
Operation Panel Display
202
Operation Panel Messages
204
Error Codes
211
Service Call Conditions
211
SC Code Display Patterns and How to Clear Them
211
Service Call Code Tables
212
Jam Codes
228
Jammed Paper Location
241
Status Monitor Messages
243
Energy Saving
247
Energy Save
247
Energy Saver Modes
247
Return to Standby Mode
247
Timer Settings
247
Recommendation
248
Paper Save
249
Effectiveness of Duplex/Combine Function
249
Combine Mode
249
Duplex
249
Duplex + Combine
250
Duplex Mode Tables
250
Recommendation
250
Table of Contents
257
1 Appendix: Specifications
263
Specifications
263
Printer Engine
263
Quick Comparison
263
Base Specifications
264
Ink Cartridge Yield (Target)
267
Options Available
267
Print Volume, Service Life
268
Operating Environment
269
Transportation and Storage
271
Multi Bypass Tray BY1040 (J313) Option
272
Paper Feed Unit TK1160 (J312) Option
273
Supported Paper Sizes
273
Operation Specifications
275
Printing Operation
275
Print Speed and Resolution
276
Continuous Print Speed: Monochrome/Full Color
278
Control Boards
279
J027(ZICO) Controller
279
J028/J029/J035 (FIGO) Controller
281
Interface Specifications
283
Supported Utilities
284
2 Appendix: SP Mode Tables
285
Service Mode, Engine Maintenance
285
Entering/Exiting Service Mode
285
Service Mode
285
Engine Maintenance (SP) Mode
287
Entering/Exiting SP Mode
287
Using SP Mode Menus
288
Bit Switch Settings
289
SP Mode Service Tables
294
SP Table Key
294
Paper Feed
295
Sp1-XXX
295
Sub Scan Registration
295
Carriage
297
Main Scan Registration
297
Charge Width Setting Mj1,2 : Simplex (DFU)
299
Charge Width Setting Mj3,4,5 : Simplex (DFU)
299
Charge Width Setting Mj1,2 : Duplex (DFU)
300
Charge Width Setting Mj3,4 : Duplex (DFU)
300
Calibrate Humidity/Temperature for Duplex (DFU)
301
Set Charge Area
301
Set Charge for Target Market
302
Adjust Printhead Gap
303
Sp3-XXX
303
Set Print Head Rank (Wave)
304
DAC Adjustment Value
305
Ink Consumption in the Print Cartridge
305
Set Print Head Rank (Voltage)
305
Margin for Detecting if the Print Cartridge Has Run out of Ink
306
Set Threshold for Near-Full Alert
306
Maintenance, Replacement
307
Reset and Restoration Settings
307
Sp4-XXX
307
Administration Password Setting
308
Authentication Function
308
Sp5-XXX
308
User Code Setting
308
Color Mode Setting
309
SC Alarm Setting
310
Supply Alarm Setting
310
Plotter Settings
311
Input Check: Sensors
312
Input Check: Temperature and Humidity
313
Input Check: Air
314
Input Check: Ink Cartridge Set Sensors
314
Board Temperature Sensors
315
Encoder Readings
315
Input Check: Ink Cartridge Levels
315
Area Setting
316
Display: ID2 Code
316
Remote Service Setting
316
Service Tel Number Setting
316
Initial Value Setting
318
Usb Power Mode
318
Installation Date / Printing Installation Date
319
Print an Engine Maintenance Summary
319
Sp6-XXX
319
Display Count: Air Purges/Re-Fillings after SC990
320
Display Count: Machine Total
320
Display Count: User Cleaning
320
Sp7-XXX
320
Display Count: Additional Air Purges/Re-Fillings after Detecting Air
321
Display Count: Additional Air Purges/Re-Fillings after Humidity Change
321
Display Count: Air Purges/Re-Fillings after Detecting Air
321
Display Count: Air Purges/Re-Fillings after Excessive Ink Consumption
321
Display Count: Air Purges/Re-Fillings after Ink End
321
Display Count: Air Purges/Re-Fillings after Feed Pump Idle Time
322
Display Count: Air Purges/Re-Fillings after Humidity Change
322
Display Count: Ink Circulation Sequence
322
Display Count: Ink Circulation Sequence after Humidity Change
322
Display Count: Air Detected at Power on
323
Display Count: Air Detection Frequency
323
Display Count: Automatic Cleanings between Page Prints
323
Display Count: Automatic Cleanings before Print Head Capping
324
Display Count: Automatic Print Head Cleanings (after De-Cap Time Elapsed)
324
Display Count: Time Length after the Last Automatic Maintenance
324
Display Count: Ink Discharge for Maintenance after Idle Time (Small/Large)
324
Display Count: Cleaning after Idle Time
325
Display Count: Air Purges/Re-Fillings after Idle Time
325
Display Count: Ink Circulation Sequence after Idle Time
325
Display Count: Air Purge Time
325
Display Count: Tank Full: Ink Collector Unit
325
Display Full Count for Right Ink Sump
326
Display Count: Mist Counter for Automatic Cleaning
326
Display Count: Paper Dust Counter for Automatic Cleaning
326
Display Count: Cap off Time for Automatic Print Head Cleaning
326
Display Humidity Reading before Automatic Print Head Cleaning
327
Display Count: Ink Circulation Starting Time
327
Display Count: Pump Suspension Starting Time
327
Display Count: Time Length of Feed Pump Suspension with the Power on
327
Display Count: Uncapped Time Length
328
Display Count: Need for Ink Circulation Sequence
328
Display: Print Head Temperature During the Last Air-Purge/Ink Re-Filling
328
Display: Print Head Humidity During the Last Air-Purge/Ink Re-Filling
328
Display: Temperature During the Last Maintenance
328
Display Count: Ink Discharge to the Cap for Maintenance
329
Display Count: Ink Discharge for Maintenance after Idle Time (Small)
329
Display Count: Ink Cartridge Replacements
329
Display Count: Total Ink Cartridge out
330
Display Standby Time
330
Display Operation Start Date
330
Date Display SC Log
330
Display Total Count: SC Log
331
Display Jam Log
331
Display Total Count: Jam Log
332
Display Total Count: Ink Fill Log
332
Display Maintenance Log
332
Display Maintenance Log: by Type of Maintenance
333
Display Maintenance Log: Total Count
333
Display Jam Location Log
334
Display SC Sub Code Log
334
Display: Time/Type of the Last Print Head Maintenance
334
Display Last Execution Date of Air Purge
335
Display Normal Position for Detection of Full Print Head Tank
335
Display Position of Tank Full Feeler for each Print Head Tank after Air Purge
335
Display: Encoder Count Difference between Air-Purge/Ink Re-Fillings and Usual Re-Fillings
335
Display Count: Ink Discharge for Maintenance at the Right
336
Display Count: Ink Supply Time up
336
Display Count: Number of Drive Cleanings
336
Display: Emergency Start Time
336
Display Count: Emergency Mode Count
337
Display Count: Emergency Mode Execution
337
Display Count: Number of Prints in Emergency Mode
337
Display Count: Stop Flag
337
Display: Emergency Stop Flag
337
Emergency Mode Period Stop Threshold
338
Sp8-XXX
338
Sp9-XXX
338
3 Appendix: Troubleshooting Guide
339
Troubleshooting Guide
339
Basic Check Points and Specifications
339
Image Problems
339
Problems and Solutions
341
Operation Panel Display
350
Operation Panel Messages
352
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Ricoh Aficio SG 3100DN Specifications
General
Brand
Ricoh
Model
Aficio SG 3100DN
Category
Printer
Language
English
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