Cause
Paper feed rollers slipping, or the paper was wrinkled or caught in the paper
feed path.
Details
After the paper fed from Tray 3, or after the paper was inverted in the duplex
unit, the paper fed as far as the prescribed position, but the registration sensor
did not detect the leading edge of the paper after the TE sensor went ON.
Action 1 • Press [Form Feed] key on printer operation panel.
Action 2
• Replace inverter guide.
•
Replace TE sensor.
• Replace CTL board.
Jam 25 Not Used
Jam 26
(J028/J29/
J035)
No Feed Jam (Tray 3)
Message
Paper Misfeed
Remove Tray 3 and reset the paper. If there is any paper that is jammed remove
it.
Cause
Paper slippage (no feed)
Paper tray was not set properly.
Details
The paper fed from Tray 3 reached the prescribed position, but the paper did not
arrive at the relay sensor.
Action 1
Remove Tray 3 and set the paper stack correctly.
Remove the rear unit of Tray 3 and remove any remaining paper.
Action 2
• Remove Tray 3 and remove any jammed paper.
• Re-install the tray correctly.
• Remove the rear unit of Tray 3 and remove any remaining paper.
• Re-install the rear unit of Tray 3.
6. Troubleshooting
238
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