4. Machine Problems
The Print Heads Do Not Move ........................................................................................................... 290
What to Do First........................................................................................................................ 290
If the Heads Sll Do Not Move ................................................................................................. 290
The Printer Unit Does Not Run .......................................................................................................... 291
Is the power switched on?........................................................................................................ 291
Is [SETUP] lit?............................................................................................................................ 291
Are any covers open?................................................................................................................ 291
Is the top menu displayed?....................................................................................................... 291
Is [PAUSE] lit?............................................................................................................................ 291
Is a message displayed on the screen? ..................................................................................... 291
Are the cables connected? ....................................................................................................... 291
Is the LAN roung appropriate? ............................................................................................... 292
Are the LAN sengs correct? ................................................................................................... 292
Did the soware RIP end abnormally? ..................................................................................... 292
Has the ink run out? ................................................................................................................. 292
The Media Heang System Doesn't Warm Up................................................................................... 293
Is the media loaded? ................................................................................................................ 293
Is the temperature of the room too low?................................................................................. 293
Cannot Separate the Media ............................................................................................................... 294
Is the separang knife installed? .............................................................................................. 294
Is the cut rail installed?............................................................................................................. 294
Printer Cannot Be Operated from the Dedicated Applicaon ........................................................... 295
Is the printer's operaon panel in use? .................................................................................... 295
Is printer-side Bluetooth communicaon turned on? .............................................................. 295
Is the operaon applicaon connected to a dierent printer? ................................................ 295
Is the printer-side Bluetooth communicaon normal? ............................................................ 295
Is the distance between the printer and the mobile terminal too far? .................................... 295
Are there any obstacles between the printer and the mobile terminal? ................................. 296
Is the mobile terminal's Bluetooth funcon turned on? .......................................................... 296
Is there a wireless LAN unit or anything else in the vicinity that is causing Bluetooth communi-
caon to be unstable? ..................................................................................................... 296
4. Machine Problems
289