SATO SG112-ex - Page 175

7 Troubleshooting
173
SG112-ex Operator Manual
26
Overheat error
ONLINE: Flashes
green
STATUS: Flashes
red.
LABEL: Off
RIBBON: Off
One long beep.
To clear the error:
Stop the operation of
the product and wait
until the temperature
decreases.
The temperature of the
product has exceeded its
tolerance value.
Stop the operation of the
product to let the
temperature decrease.
27
Command error
Note
This screen shows
only when
COMMAND
ERROR in
ADVANCED
MODE is set to
ENABLE.
ONLINE: Off
STATUS: Lights red.
LABEL: Off
RIBBON: Off
Three short beeps.
To clear the error:
Press the LINE
button.
Incorrect command or
parameter in the print
data.
For details of the error,
check the “Caaa: <bb>:
cc” part at the bottom of
the screen.
Caaa: position of error
occurrence
<bb>: error command
name
cc: error code
Check the print data.
Refer to Section 7.1.1
More Information about
Command Error for
details.
35
CRC check error
ONLINE: Flashes
green
STATUS: Flashes
red.
LABEL: Off
RIBBON: Off
Three short beeps.
To clear the error:
Press the LINE
button or cancel the
print job.
The CRC code of the data
to be sent (one item) is
incorrect.
Check the data to be sent
and the communication
settings.
LINE button: Continue
printing from the print data
where the CRC error
occurred.
Send the SUB command:
Clear the CRC error and
continue printing from
where it stopped.
Error
No. Message LED/Buzzer Cause Countermeasure
35
35