SATO SG112-ex - Page 174

7 Troubleshooting
172
SG112-ex Operator Manual
18
Item No. error
ONLINE: Flashes
green
STATUS: Lights red.
LABEL: Off
RIBBON: Off
Three short beeps.
To clear the error:
Press the LINE
button or cancel the
print job.
Sequence number of print
data (one item) is not
increased by one.
*The sequence number is
not in sequential order.
Check the data to be sent
and the interface settings.
LINE button: Continue
printing from the print data
where the Item No. error
occurred.
Send the SUB command:
Clear the Item No. error
and continue printing from
where it stopped.
21
Kanji memory
error
ONLINE: Off
STATUS: Lights red.
LABEL: Off
RIBBON: Off
Three short beeps.
To clear the error:
Power off the
product.
Invalid Kanji data was
imported from Kanji
memory.
Contact your SATO
reseller or technical
support center to replace
the main (CONT) PCB.
22
Calendar error
ONLINE: Off
STATUS: Lights red.
LABEL: Off
RIBBON: Off
One long beep.
To clear the error:
Power off the
product.
The date and time of the
calendar (option) are
incorrect.
The real-time clock
(calendar) kit is not
installed.
Power the product off and
then on again, and check
the print data.
Contact your SATO
reseller or technical
support center to check if
you have installed the
real-time clock (calendar)
kit or replace the real-time
clock (calendar) kit.
25
Media error
ONLINE: Off
STATUS: Lights red.
LABEL: Flashes
red.
RIBBON: Off
Three short beeps.
To clear the error:
Open and close the
print head.
The media size of the
print data is longer than
the actual media size.
Check the media size of
the print data and the
actual media size again.
Specify another print data.
The media is fed a longer
distance due to the
incorrect sensor level.
Contact your SATO
reseller or technical
support center to adjust
the media sensor level.
Error
No. Message LED/Buzzer Cause Countermeasure
.$1-,0(025<
(5525