Chapter 5: Display Panel Messages
Display Panel Messages
78 Scantron OpScan 4ES and iNSIGHT 4ES Scanners
Press START to resume scanning.
Press OFF to put the scanner into sleep mode.
Clean Read Head/Refeed Last Sheet
This message appears when the read head cannot
read a sheet completely. This is sometimes caused by
a sheet that jams in the read head area. It can also be
caused by a dirty top or bottom read head.
To resolve this condition:
1. Remove the sheet (if present) from the transport
bed.
CAUTION: If the sheet is on the transport bed,
remove it by pulling it forward or backward
along the paper path. Do not pull the sheet out
sideways (i.e. away from the guide rail)
because you may damage the rollers.
2. Clean the entire top and bottom read head area.
Refer to Chapter 8, “Cleaning the Scanner” for
information on the recommended cleaning
procedure.
NOTE: Single read head scanners do not have a
bottom read head.
3. Place the sheet not scanned successfully back in
the input tray.
Press START to resume scanning.
Press OFF to put the scanner into sleep mode.
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