Fault type Brief description Cause Troubleshooting
E2 Error in the safety laser
sc
anner
The safety laser scanner has an
internal error.
b
P
erform a device restart using
the display or Safety Designer or
interrupt the voltage supply for at
least two seconds.
b
Replace the safety laser scanner
and send it to the manufacturer
for repair.
E3 Fault in the system plug The system plug has an internal
f
ault.
b
P
erform a device restart using
the display or Safety Designer or
interrupt the voltage supply for at
least two seconds.
b
Replace the system plug.
E4 Incompatible system
plu
g
The system plug is unsuitable for
the safety laser scanner.
b
Chec
k part number or type code.
b
Replace the system plug.
L8 Fault in the reset input An invalid signal is applied at a reset
in
put. The reset signal is applied for
too long.
b
Chec
k the reset pushbutton, the
wiring, and any other compo‐
nents affected.
M1 Incompatible configura‐
t
ion of the data output
The data output is configured in a
way that the device does not sup‐
port (e.g., invalid start angle).
b
R
econfigure the data output.
M2 Data output: Data
pac
kets lost
The data output could not transmit
all data packets (e.g., buffer mem‐
ory full).
b
C
onfigure the data output so that
less data is transmitted.
M3 Configuration not veri‐
f
ied
The configuration is not verified.
b
V
erify the configuration.
N2 Incorrect switching
seq
uence
The configured switching sequence
was interrupted by the new monitor‐
ing case.
b
Chec
k the machine’s work proc‐
ess.
b
Change the configured switching
sequence monitoring.
N3 Invalid input signal The input signal for switching
be
tween monitoring cases received
via the network is invalid. The invalid
signal is applied for longer than 1 s.
b
Chec
k the control over the net‐
work.
N4 Incorrect activation of
t
he control inputs via
the network
The input signal for activating
switching between monitoring cases
received via the network is invalid.
The invalid signal is applied for lon‐
ger than 1 s.
b
Chec
k the control over the net‐
work.
N5 Invalid input signal The input signal for switching
be
tween monitoring cases received
via the network is invalid. The invalid
signal is applied for longer than 1 s.
b
Chec
k the control over the net‐
work.
N6 Invalid monitoring case
number
The monitoring case number
r
eceived via the network does not
match the configuration of the
device. The incorrect number is
applied for longer than 1 s.
b
Chec
k the configuration with the
Safety Designer.
b
Check the control over the net‐
work.
R1 Connection errors The data connection between the
cont
rol and device is interrupted.
b
Chec
k the connection between
the device and control.
b
Adjust the data transmission rate
in the control if necessary.
T1 Temperature error The operating temperature of the
s
afety laser scanner has exceeded
or fallen below the permitted range.
b
Chec
k whether the safety laser
scanner is being operated in
accordance with the permissible
ambient conditions.
11 TROUBLESHOOTING
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O P E R A T I N G I N S T R U C T I O N S | microScan3 – PROFINET 8021219/1ELL/2022-01-21 | SICK
Subject to change without notice