e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
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8.3.25 Printer function error
[4011] Print job cancellation
[4021] Print job power failure
[4031] HDD full error
[4041] User authentication error
[4042] Department authentication error
Classification Error item
Printer function error
Check item Measures
Setting • This message appears when deleting the job on the
screen.
Classification Error item
Printer function error
Check item Measures
Setting • When there are running jobs, perform the job in error
again after the completion of the running jobs.
• If the error still occurs, turn the power OFF and then back
ON, and perform the job again.
Classification Error item
Printer function error
Check item Measures
Setting • Delete unnecessary private print jobs and invalid
department print jobs.
Classification Error item
Printer function error
Check item Measures
Setting • Perform the authentication or register as a user, and then
perform the printing again.
Classification Error item
Printer function error
Check item Measures
Setting • Check department information registered in this
equipment.
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