e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 26
8.2.3 Error in Internet FAX / Scanning Function
1. Internet FAX related error
2. RFC related error
Error code Classification Troubleshooting
1C10 System access abnormality P. 8-212
1C11 Insufficient memory P. 8-212
1C12 Message reception error P. 8-212
1C13 Message transmission error P. 8-212
1C14 Invalid parameter P. 8-213
1C15 Exceeding file capacity P. 8-213
1C30 Directory creation failure P. 8-213
1C31 File creation failure P. 8-213
1C32 File deletion failure P. 8-212
1C33 File access failure P. 8-213
1C40 Image conversion abnormality P. 8-214
1C60 HDD full failure during processing P. 8-214
1C61 Address Book reading failure P. 8-214
1C63 Terminal IP address unset P. 8-214
1C64 Terminal mail address unset P. 8-215
1C65 SMTP address unset P. 8-215
1C66 Server time-out error P. 8-215
1C69 SMTP server connection error P. 8-216
1C6B Terminal mail address error P. 8-216
1C6C Destination mail address error P. 8-216
1C6D System error P. 8-216
1C70 SMTP client OFF P. 8-217
1C71 SMTP authentication error P. 8-217
1C72 POP before SMTP error P. 8-217
1CC0 Job canceling -
1CC1 Power failure P. 8-218
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
2500 Syntax error, command
unrecognized
HOST NAME error (RFC: 500)
Destination mail address error
(RFC: 500)
Terminal mail address error
(RFC: 500)
P. 8-218
2501 Syntax error in parameters or
arguments
HOST NAME error (RFC: 501)
Destination mail address error
(RFC: 501)
Terminal mail address error
(RFC: 501)
P. 8-218
2503 Bad sequence of commands Destination mail address error
(RFC: 503)
P. 8-218
2504 Command parameter not
implemented
HOST NAME error
(RFC: 504)
P. 8-218