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ERROR CODE and TROUBLESHOOTING
8 - 337
Cause/Section Step Check item Measures
Image
adjustment/
setting
1 Is the margin adjustment of image
correct?
Adjust the margin.
2 Is the margin adjustment of image
correct when the paper size is not
selected in bypass feeding?
Adjust the margin.
3 Is the margin adjustment of image at
duplexing correct?
Adjust the margin. (05-4064 0 to 5)
4 Is the image location in primary/
secondary scanning direction
correct?
Adjust the location.
5 Is the reproduction ratio of image in
primary/secondary scanning
direction correct?
Adjust the reproduction ratio.
6 Is the tab setting correct? Correct the setting.
Paper feeding
/Transport
area
7 Does the size of paper in the drawer
or LCF correspond to the setting?
Use the appropriate paper size or
correct the size setting.
8 Is the width between the slides in the
drawer correct (too wide)?
Correct the position of the slides.
9 Is the width between the slides of the
bypass tray correct (too wide)?
Correct the width.
10 Is the sideways deviation adjustment
for drawers or slides of the bypass
tray correct?
Adjust the deviation.
11 Is the paper aligning amount
sufficient?
Adjust the aligning amount.
12 Are the feed roller and transport
roller dirty or worn out?
Clean or replace the rollers.
13 Does the paper mode correspond to
the paper type?
Use the appropriate paper type or
paper mode.
14 Using the recommended paper? Use the recommended paper.
Transfer unit 15 Is there any stain caused by a poor
cleaning, etc. on the transfer belt?
Clean the transfer belt.
16 Is the transfer belt cleaning blade in
proper contact with the transfer belt?
Take off the transfer belt and check if
the transfer belt cleaning blade
pressure spring is installed properly.
17 Is the 2nd transfer roller rotating
properly?
Clean the area around the roller.
Otherwise replace the roller.
18 Is there any foreign matter or stain
on the 2nd transfer roller?
Clean or replace the roller.
19 Has the 2nd transfer roller reached
to its PM life?
Replace the 2nd transfer roller.
2nd transfer
unit
20 Is there any staining caused by poor
cleaning, etc. on the 2nd transfer
roller?
Clean the 2nd transfer roller.
21 Is the 2nd transfer roller cleaning
blade in proper contact with the 2nd
transfer roller?
Check if the 2nd transfer roller
cleaning blade is properly installed.
22 Has the 2nd transfer roller or the 2nd
transfer roller cleaning blade
reached the end of its PM life?
Replace the 2nd transfer roller or the
2nd transfer roller cleaning blade.
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