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ERROR CODE and TROUBLESHOOTING
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[E5A0] Jam not reaching the upper paper exit sensor
[E970] Jam not reaching the lower paper exit sensor
Classification Error item
Paper transport jam Stop jam at the upper paper exit sensor.
Check item Measures
Upper paper exit sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[7]/[A],
03-[ALL]OFF/[1]/[E])
• Connector check
• Harness check
Bridge unit transport exit motor • Motor check
(Perform the output check: 03-136)
• Connector check
• Harness check
PFC board • Connector check (CN515,CN516)
• Board check
DRV board • Connector check (CN537, CN539, CN540)
• Board check
Drive unit, Rollers • Gear check
• Roller check
LGC board • Connector check (CN309)
• Board check
Replace parts Remarks
Upper paper exit sensor
exit motor
PFC board
DRV board
LGC board
Classification Error item
Paper transport jam (Relay transport
section)
Paper transported from the bridge unit does not reach the
lower paper exit sensor.
Check item Measures
Lower paper exit sensor • Sensor check
(Perform the input check: 03-[COPY]ON/[5]/[G],
03-[ALL]OFF/[4]/[C])
• Connector check
• Harness check
Bridge unit transport exit motor • Motor check
(Perform the output check: 03-136)
• Connector check
• Harness check
PFC board • Connector check (CN500, CN515, CN516)
• Board check
DRV board • Connector check (CN537, CN539, CN540)
• Board check
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