17 User Maintenance and Troubleshooting
17.1 User Maintenance
Midra™ 4K units do not require specific user maintenance operation.
17.2 Troubleshooting
The Web browser cannot access the Web RCS
- Make sure to use correct network cables and that they are free from defects. (Crossover or
straight cable as required).
- Check the IP address of the control computer. It must have a unique IP address on the same
network as the Midra™ 4K unit.
- Temporarily disable any other networks on the computer, such as turning off the Wi-Fi
connection.
- Refresh the browser.
- Close and restart the browser.
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