Problem/symptom Possible cause Action
Instrument does not eject
the ROI plat
e or array card (it
is stuck within the
instrument).
The adhesive cover may have
adhered the plate or array
card to the heated cover.
Remove the plate or array card from the instrument as explained in “Remove a plate stuck
within the instrument“ on page 81.
Instrument malfunction. Multiple possible causes. Contact your local Thermo Fisher Scientific Field Service Office.
Chapter 2 Calibrate the instrument
Troubleshooting
2
QuantStudio
™
6 and 7 Flex Real-Time PCR Systems v1.6 Maintenance and Administration Guide
73