Excess reflectivity
Description The reflectivity for a measurement item exceeded 120%.
* The result will be obtained regardless of this error.
Cause 1. The instrument measured a test strip other than that set by key operation.
2. The instrument measured an abnormal sample (e. g. drug-administered urine).
Remedy 1. Make the correct settings for the type of test strips to be loaded into the feeder (see page
2-16).
↓
Load the correct test strips into the feeder (see page 2-18).
↓
Measure the sample again.
2. Check to see if the sample is of acceptable quality for the instrument.
↓
If the sample is acceptable, retry measurement.
Test strip out-of-position
Description The test strip is placed out of the correct position.
Cause The test strip was not properly positioned in the optical unit.
Remedy Pull out the waste box tray and discard the used test strips (see page 4-3).
↓
Make sure the instrument is not in operation, then press the standby switch to turn off the
power.
↓
Pull out the transport tray.
↓
Remove test strips scattered around.
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Attach the transport tray and close the covers.
↓
Press the standby switch to turn on the power, and retry measurement.
Abnormal sampling
Description The nozzle could not drop the sample on the test strip.
Cause 1. The sample is unacceptable to the instrument (e. g. drug-administered urine).
2. Trouble occurred in the flow lines.
3. The liquid sensor of the washing solution bottle is damaged.
Remedy 1. Check to see if the sample is acceptable to the instrument.
↓
If the sample is an acceptable kind of urine, retry measurement.
2. Make sure the instrument is not in operation, then press the standby switch to turn off the
power.
↓
Check the flow lines and washing solution filter for clogging or leaks.
↓
Press the standby switch to turn on the power, and retry measurement.
3. Check to see if the washing solution bottle contains a sufficient volume of solution.
↓
If “W003” does not occur though the washing solution bottle is empty, turn off the power
and contact your distributor.
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