What to do if Berthold Duo Xpert detector is not detected by the software?
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Joshua GonzalezAug 12, 2025
If the Berthold Control Unit detector isn't being detected by the software, there might be an issue with the terminal connections or wiring. Inspect the terminal connections and their assignments. Also, a damaged cable could be the cause. Check the cable and examine it using a measurement device. Finally, verify that the detector type (LB44xx / LB54xx / LB4700) in the configuration matches the type plate on the detector.
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Joseph FreemanAug 16, 2025
What to do if Berthold Control Unit level display deviates?
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Jose SullivanAug 16, 2025
If the level display on your Berthold Control Unit deviates, first check the detector for any defects. Second, verify the calibration values to ensure they are correct. Finally, a low count rate could also be the reason. In this case, check the source age and irradiation level, and consider replacing the detector if necessary.
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jacobsmarkAug 20, 2025
How to fix Berthold Control Unit touch panel not responding?
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Andrea GreeneAug 20, 2025
If the touch panel on your Berthold Control Unit isn't responding, there may be an error in the operating system. Try restarting the EVU.
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Jessica JonesAug 23, 2025
What causes no or incorrect level display on Berthold Duo Xpert?
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Zachary NelsonAug 23, 2025
If you are experiencing no or incorrect level display on your Berthold Control Unit, the level value entry might be incorrect. Check the calibration value and the level display.
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Eric BeasleyAug 27, 2025
How to fix black screen on Berthold Duo Xpert Control Unit master unit?
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Steven AndrewsAug 27, 2025
If your Berthold Control Unit master unit screen is black and the LEDs are not illuminated, the EVU may not be working. Check the power supply and fuses.
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Amanda WilliamsAug 30, 2025
What to do if Berthold Duo Xpert has no signal?
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James CookAug 31, 2025
If you are getting no signal from your Berthold Control Unit, the detector may not be working. Check the functioning of the detector.
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hansenkelseySep 3, 2025
Why are the LEDs not illuminated on Berthold Control Unit slave module?
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hannah73Sep 4, 2025
If the LEDs on the Berthold Control Unit slave module are not illuminated, the slave module may not be clamped properly. Check the cabling and contact sockets.
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Andrew GilmoreSep 7, 2025
What to do for internal hardware failure in Berthold Duo Xpert Control Unit?
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danielellisSep 7, 2025
If you are experiencing an internal hardware failure with your Berthold Control Unit, restart the device. If this event occurs repeatedly, contact Berthold service.