CHAPTER 13
Maintenance
•
Basic Reset, page 255
•
Perform Network Configuration Reset, page 257
•
Perform User Network Configuration Reset, page 257
•
Remove CTL File, page 257
•
Quality Report Tool, page 258
•
Voice Quality Monitoring, page 258
•
Cisco IP Phone Cleaning, page 260
Basic Reset
Performing a basic reset of a Cisco IP Phone provides a way to recover if the phone experiences an error and
provides a way to reset or restore various configuration and security settings.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is appropriate for your situation.
Table 46: Basic Reset Methods
ExplanationActionOperation
Resets any user and network setup changes that
you have made, but that the phone has not
written to its Flash memory, to previously saved
settings, then restarts the phone.
Press Applications . Go to
Admin settings > Reset settings >
Reset device.
Restart phone
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