Possible explanation and actionDescriptionMessage
Make sure that the phone load file has the
correct name.
The name of the phone load file is incorrect.Version error
None. This message indicates the name of the
configuration file for the phone.
Name of the configuration file.XmlDefault.cnf.xml, or .cnf.xml
corresponding to the phone device
name
Related Topics
Cisco Unified Communications Manager Documentation, on page xvii
Display Network Information Screen
Use the information displayed on the Network Info screen to resolve connection issues on a phone.
A message is displayed on the phone if a user has trouble connecting to a phone network.
Procedure
Step 1
To display the Status menu, press Applications .
Step 2
Select Admin settings > Status > Status messages.
Step 3
Select Network Info.
Step 4
To exit Network Info, press Exit.
Display Network Statistics Screen
The Networks Statistics screen displays information about the phone and network performance.
To display the Network Statistics screen, follow these steps:
Procedure
Step 1
Press Applications .
Step 2
Select Admin settings>Status>Network statistics.
Step 3
To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press Clear.
Step 4
To exit the Ethernet Statistics screen, press Exit.
Ethernet Statistics Information
The following tables describe the information in the Ethernet Statistics screen.
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
208
Cisco IP Phone Status