Set WLAN Authentication Attempts
An authentication request is a confirmation of the user's sign-in credentials. It occurs whenever a phone that
has already joined a Wi-Fi network tries to reconnect to the Wi-Fi server. Examples include when a Wi-Fi
session times out or a Wi-Fi connection is lost and then reacquired.
You can configure the number of times a Wi-Fi phone sends an authentication request to the Wi-Fi server.
The default number of attempts is 2, but you can set this parameter from 1 to 3. If a phone fails the
authentication, then the user is prompted to sign in again.
You can apply WLAN Authentication Attempts to individual phones, to a pool of phones, or to all of the
Wi-Fi phones in your network.
Procedure
Step 1
In Cisco Unified Communications Manager Administration, select Device > Phone and locate the phone.
Step 2
Navigate to the Product Specific Configuration area and set the WLAN Authentication Attempts field.
Step 3
Select Save.
Step 4
Select Apply Config.
Step 5
Restart the phone.
Enable WLAN Prompt Mode
Enable WLAN Profile 1 Prompt Mode if you want a user to sign in to the Wi-Fi network when their phone
powers-up or resets.
Procedure
Step 1
In Cisco Unified Communications Manager Administration, select Device > Phone.
Step 2
Locate the phone that you need to set up.
Step 3
Navigate to the Product Specific Configuration area and set the WLAN Profile 1 Prompt Mode field to
Enable.
Step 4
Select Save.
Step 5
Select Apply Config.
Step 6
Restart the phone.
Set Up a Wi-Fi Profile
You can configure a Wi-Fi profile and then assign the profile to the phones that support Wi-Fi. The profile
contains the parameters required for phones to connect to the Cisco Unified Communications Manager with
Wi-Fi. When you create and use a Wi-Fi profile, you or your users do not need to configure the wireless
network for individual phones.
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
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Set up Wireless LAN
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