Cisco ASR 1000 Configuration Guide

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Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide
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Chapter 23 Troubleshooting the Cisco WebEx Node for the ASR 1000 Series
Performing Basic Troubleshooting
Cause : 00000008
BadVA : 0000000000000008
PrId : 000d030b
Modules linked in:
Process swapper (pid: 1, threadinfo=a800000414484000, task=a800000414481440)
Stack : 0000000000000001 0000000000000000 0000000000000028 a800000414469b80
ffffffff8c4a5c00 ffffffff8c02a164 0000000000000001 ffffffff8c046a20
ffffffff8c095c7c ffffffff8c095afc 0000000000000028 0000000000000080
ffffffff8c0068d8 ffffffff8c0068d8 ffffffff8c40fa18 a800000414469b80
ffffffff8c095dec ffffffff8c095dc0 0000000000000000 0000000000000000
0000000000000000 0000000000000000 0000000000000000 0000000000000000
ffffffff8c006be8 0000000000000000 ffffffff8c4c68b0 0000000000000000
ffffffff8c4b1b24 0000000000000000 0000000000000000 0000000000000000
a800000414484000 a800000414487fe0 0000000000000000 0000000000000000
0000000000000000 0000000000000000 0000000000000000 0000000000000000
Call Trace:
[<ffffffff8c029fb4>] octeon_unmask_ciu_irq+0x24/0x30
[<ffffffff8c02a0bc>] octeon_irq_ciu_unmask+0x84/0xc8
[<ffffffff8c02a164>] octeon_irq_ciu_startup+0x64/0x78
[<ffffffff8c095c7c>] setup_irq+0x234/0x2b0
[<ffffffff8c095dec>] request_irq+0xf4/0x118
[<ffffffff8c006be8>] plat_prepare_cpus+0x98/0xe0
[<ffffffff8c4c68b0>] smp_prepare_cpus+0xf8/0x140
[<ffffffff8c4b1b24>] init+0x94/0x748
[<ffffffff8c022808>] kernel_thread_helper+0x10/0x18
Code: 0061182d 0043102d dc460020 <dcd90008> 03200008 00000000 7082fa32 3c030000
3c018c4a
Kernel panic - not syncing: Attempted to kill init!
Call Trace:
[<ffffffff8c026570>] dump_stack+0x8/0x48
[<ffffffff8c052220>] panic+0xb0/0x350
[<ffffffff8c058a94>] do_exit+0xc7c/0xc80
[<ffffffff8c02647c>] die+0x1ac/0x1b0
[<ffffffff8c038034>] do_page_fault+0x1d4/0x480
[<ffffffff8c01ff84>] ret_from_exception+0x0/0x10
[<ffffffff8c029fb4>] octeon_unmask_ciu_irq+0x24/0x30
[<ffffffff8c02a0bc>] octeon_irq_ciu_unmask+0x84/0xc8
[<ffffffff8c02a164>] octeon_irq_ciu_startup+0x64/0x78
[<ffffffff8c095c7c>] setup_irq+0x234/0x2b0
[<ffffffff8c095dec>] request_irq+0xf4/0x118
[<ffffffff8c006be8>] plat_prepare_cpus+0x98/0xe0
[<ffffffff8c4c68b0>] smp_prepare_cpus+0xf8/0x140
[<ffffffff8c4b1b24>] init+0x94/0x748
[<ffffffff8c022808>] kernel_thread_helper+0x10/0x18
--------- End of CPU previous boot log ---------
Performing Basic Troubleshooting
This section includes the following topics:
• Troubleshooting Booting Failures, page 23-9
• Troubleshooting Hardware Failures, page 23-12
• Troubleshooting Service Engine Application Status Errors, page 23-13
• Using the ping Command from the Cisco ASR1000 Series Router to Verify Network Connectivity,
page 23-14

Cisco ASR 1000 Specifications

General

Brand	Cisco
Model	ASR 1000
Category	Network Router
Language	English