Troubleshooting 16-1
Writer: Rebecca Wiggins Saved by: Rebecca Wiggins Saved date: 02/06/98 11:08 AM
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Part Number: 314932-001 File name: Ch16.doc
chapter
16
T
ROUBLESHOOTING
Checklist for Solving Problems
If you encounter a minor problem with the computer or software
applications, go through the following checklist for possible
solutions:
■
Is the computer connected to an external power source or does
it have a fully charged battery pack installed?
■
Are all cables connected properly and securely?
■
Did the diskette drive contain a nonbootable diskette when
you turned on the computer?
■
Have you installed all the needed device drivers? For example,
if you are using a mouse, you may need to install a mouse
device driver.
■
Are printer drivers installed for each application?
While the computer is configured just for you, problems you
encounter while working may not be unique. Eliminating the
typical problems described in this Troubleshooting section may
save you time and money. If the problem appears related to a
software application, also check the documentation provided with
the software. You may discover something you can resolve easily
by yourself.
If the condition persists, contact your Compaq authorized dealer
or service provider.
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