16-10 Troubleshooting
Writer: Rebecca Wiggins Saved by: Rebecca Wiggins Saved date: 02/06/98 11:08 AM
Part Number: 314932-001 File name: Ch16.doc
Solving Compact Disc/CD-ROM Drive
Problems
CD-ROM drive cannot read a compact disc
Possible Cause
Compact disc is not properly seated in the CD-ROM drive.
Solution
Open the CD loading tray, lay the compact disc on it, then close
the tray.
Possible Cause
Compact disc is loaded in the CD loading tray upside down.
Solution
Open the CD loading tray, turn over the compact disc (label
facing up), then close the tray.
Possible Cause
Compact disc has a scratch on its surface.
Solution
Insert a different compact disc.
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