Compaq Armada 7800 - Modem Does Not Dial Correctly under Windows 95 (Switzerland and Germany Only)

Troubleshooting 16-37
Writer: Rebecca Wiggins Saved by: Rebecca Wiggins Saved date: 02/06/98 11:08 AM
Part Number: 314932-001 File name: Ch16.doc
Modem does not dial correctly under Windows 95
(Switzerland and Germany only)
Possible Cause
The
“
Wait for dial tone before dialing
”
check box is checked.
This causes Windows 95 to issue an ATDT; command. A typical
dial string would look like this:
ATDT;
ATDTnnn-nnnn
In Germany and Switzerland, the
‘
;
’
dial modifier is not permitted
to be used in this fashion by regulatory agencies since ATDT;
takes the modem off-hook without dialing. Therefore, the modem
returns an error message when attempting to dial. The error
message reads:
“
The computer is not receiving a response from the modem.
Check that the modem is plugged in, and if necessary, turn the
modem off, and then turn it back on.
”
Solution
1 Click Start
Æ
Settings
Æ
Control Panel.
2 Double-click the Modems icon.
3 Click the Properties button.
4 Select the Connection tab.
5 Click the
“
Wait for dial tone before dialing
”
check box to
clear it.
6 Click OK
Æ
Close.