Product Manual — Doc. 9045M DM NAX® • 113
The LEDs provide the following information:
LEDIndicator Color Meaning
PWR
White The device is operating normally.
Amber The device is booting.
Red The device has entered Standby (Power Saver)mode.
Hi-Z White
Hi-Z mode is enabled (70V or 100V);
Channels 1-2 and 3-4 are bridged and set to 70V or 100V operation.
LAN White The device has a valid IPaddress.
AoIP White The device has is handling an AoIPstream.
FAULT Red There is a fault on the indicated channel.
SIGNAL
White An audio signal is present on the indicated speaker channel.
Red Clipping is detecting on the indicated speaker channel.
Reset the Device
A network reset or factory restore may be performed when troubleshooting.
CAUTION: These procedures should only be performed as a last resort to recover an unresponsive
device. Both the Network Reset and Factory Restore procedure will clear certain device settings that
cannot be recovered once the procedure is complete. Before performing these procedures, please
contact Crestron True Blue Support via phone, email or chat as described at
www.crestron.com/support.
Network Reset
1. Ensure the device is powered on.
2. Press and hold the SETUP button for up to 15 seconds until the SETUP LED flashes red.
Factory Restore
To restore all settings to factory default, perform the following steps:
1. Turn off the device by disconnecting the power cable from the device.
2. Press and hold the SETUP button and then reconnect the power cable while still holding the
SETUP button. Continue holding the SETUP button for up to 30 seconds until the SETUP LED
flashes.
The device will reboot, and all the factory default settings will be restored, such as Zone settings, names,
multicast addressing, etc.
CAUTION: Performing a factory restore will clear all settings from the device configuration.
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