13-3
When It Does Not Work Right
Symptom Possible Cause Solution Reference
• Drops the media while
detecting.
Bright light might be shining
onto the media sensor.
Block the light if there is direct sunlight
shining on the plotter that is placed
near the window.
Move away the uorescent lamps if
there is one close to the plotter.
Media sensor may be
defective.
Contact your sales representative
or the Graphtec call center. Set the
media sensor to DISABLED to use the
plotter temporarily.
P.10-4
Enabling/
Disabling the Media
Sensors (MEDIA SENSOR)
• Media wobbles.
Push rollers are not set
correctly on the grit rollers.
Check the position of the push rollers.
P.2-6
Loading Media
(Paper or Marking Film)
Changing of the hold-down
force of the push roller is not
suitable for the media.
(Only for the CE6000-120)
Please set a media suitable for
changing the hold-down force.
P2-21
Changing the
Hold-down Force
• One of the push roller goes
off the media.
The leading edge or the
trailing edge of the media is
not cut straight against the
media.
Cut the edge of the media straight.
•
Tool carriage hits the left side
of the plotter and "POSITION
ALARM" is displayed after
selecting the media type.
Or, it hits the right side of
the plotter and "POSITION
ALARM" is displayed.
Push roller sensor may be
defective if it hits the left side
of the plotter.
Home sensor may be
defective if it hits the right
side of the plotter.
Contact your sales representative or
the Graphtec call center. Set the push
roller sensor to DISABLED to use the
plotter temporarily.
P.10-5
Enabling/
Disabling the Push Roller
Sensors (PUSH ROLLER
SENSOR)
• The plotter stops with
"POSITION ALARM"
displayed during initialization
or cutting.
CONDITION setting for the
media is invalid.
Slow down the speed or lower the
FORCE.
P2-34
Setting the Tool
Condition
The pen carriage does not
move by hitting something.
Move the object disturbing the
operation, and turn on the plotter after
turning it off once.
External force is applied to
the pen carriage while cutting.
Move the object disturbing the
operation, and turn on the plotter after
turning it off once.
Movement is disturbed by the
media chaff in the operation
area.
Move the object disturbing the
operation, and turn on the plotter after
turning it off once.
The plotter is defective. Contact your sales representative or
the Graphtec call center.
• It is cutting with origin point
shifting to center of the
media.
Data created with lower left
origin point is received when
the plotter is set with center
origin point.
(With HP-GL command)
Reset the origin point to center on
the application software, or reset the
origin point of the plotter to lower left.
P3-9
Setting Origin
Point When HPGL is Set
• Media jumps out to forward
side.
Selected wrong type of the
media.
Check the type of media, "SHEET",
"ROLL-1 REAR SET", or "ROLL-2
REAR SET".
P2-29
Setting Feeding
Method
• Displays command error.
Data sent to the plotter is not
correct.
Check the data.
P13-6
Error Message in
GP-GL Command Mode
P13-7
Error Message in
HP-GL Command Mode
• It cannot cut above certain
length.
Length of the cut is exceeding
the length of the page set on
the plotter.
Press the [FAST] key and check the
cutting area.
Match the setting for the page length.
P4-5
Setting Length of
the Page
• There are too many tool up
and down.
Setting for the tangential
emulation is set to ON.
Turn OFF the setting for the tangential
emulation unless you are cutting thick
media.
P7-3
Setting the
Tangential Emulation
• It is cutting on the grit roller
imprint.
Cutting width is widened. Please revert the expand limit to the
default setting.
P4-4
Setting Cutting
Width
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