Microlab
®
STAR Service Manual
viii
10 Troubleshooting and Error Handling................................................. 10-1
10.1 OVERVIEW ......................................................................................................10-1
10.1.1 Version Information ...................................................................................10-1
10.2 TRACE FILES ..................................................................................................10-1
10.2.1 Communication Trace files ........................................................................10-1
10.2.2 System Trace files.....................................................................................10-2
10.2.3 Investigation of Errors with Trace files.......................................................10-2
10.3 ERROR HANDLING .........................................................................................10-4
10.4 FIRMWARE ERROR CODES ........................................................................10-13
11 ML STAR Extensions........................................................................ 11-1
12 Appendices ....................................................................................... 12-1
12.1 APPENDIX A ....................................................................................................12-1
12.1.1 Glossary ....................................................................................................12-1
12.2 APPENDIX B ....................................................................................................12-7
12.2.1 Installation Qualification ............................................................................12-7
12.2.1.1 IQ Microlab STAR............................................................................................. 12-7
12.2.1.2 IQ Microlab STAR IVD...................................................................................... 12-9
12.2.2 Maintenance Checklist ............................................................................12-11
12.3 APPENDIX C..................................................................................................12-15
12.3.1 Service news ...........................................................................................12-15
12.3.2 Parts return tag........................................................................................12-16
12.3.3 Problem report form ................................................................................12-17
12.4 APPENDIX D..................................................................................................12-18
12.4.1 Microlab
STAR Firmware Addresses:....................................................12-18
12.4.2 Microlab
STAR Firmware Files:.............................................................12-18
12.4.3 Firmware Reference Guides....................................................................12-19
12.4.3.1 Master Module Command Specification......................................................... 12-19
12.4.3.2 X0 Module Command Specification ............................................................... 12-21
12.4.3.3 Pipetting Channel Module Command Specification ....................................... 12-23
12.4.3.4 Auto Load Module Command Specification ................................................... 12-25
12.4.3.5 Wash Station Module Command Specification .............................................. 12-27
12.4.3.6 Temperature Controlled Carrier Module Command Specification.................. 12-29
12.4.3.7 iSwap Module Command Specification .......................................................... 12-31
12.5 APPENDIX E ..................................................................................................12-33
12.5.1 Microlab
®
STAR Service Kit ....................................................................12-33
12.5.1.1 Parts ............................................................................................................... 12-33
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